Cannot replace images with new version

  • Resolved jleung1994

    (@jleung1994)


    5 years, 5 months ago

    Hi,

    I’ve been updating the plugin and clearing the cache from the browser. However, I still have to downgrade back to 3.3.1 to replace images. The newer version doesn’t get picture I drag and drop (preview not showing), and upload button still disable.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @jleung1994,

    Can you please remove the plugin completely (instead of downgrading or updating), install it and try again?

    If that doesn’t work, we would need a temporary admin access to your site. For this you can contact us here, and make sure to link to this conversation too.

    Thank you,

    Thread Starter jleung1994

    (@jleung1994)

    seems like the recent versions have conflict with my custom code

    I see “TypeError: wp.media is undefined” in browser console

    Thread Starter jleung1994

    (@jleung1994)

    I updated my theme functions.php

     
add_action( 'admin_enqueue_scripts', 'add_admin_scripts' );
function add_admin_scripts($hook)

    from 

    
if ($hook != 'edit.php' && $hook != 'post.php' && $hook != 'post-new.php' && $post_type == 'product') {
        return;
    }

    to 

    
if (($hook != 'edit.php' && $hook != 'post.php' && $hook != 'post-new.php') && $post_type != 'product') {
        return;
    }

    and seems to work properly now

    Plugin Author ShortPixel

    (@shortpixel)

    Thank you for sharing your solution to this, it may be helpful for others in the future! ??

    Regards,
    Alex

Viewing 4 replies - 1 through 4 (of 4 total)
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