Cannot reply to comments
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When a visitor leaves a comment, I generally reply to them. However, I noticed in the last few weeks that clicking on the “Reply” button does not do anything, it simply changes the URL ending with the comment number.
Essentially, the replytocom script is not loading for some reason. I was able to reply to comments on the post dated June 3, 2022, with no problem, but the last three posts have this feature broken. I reply from the dashboard.
I did the following with no change in the missing behavior:
1. Disabled the caching plugin and deleted all pages, posts, CSS, js cashe
2. Put Cloudflare in development mode
3. Deactivated plugins like JetPack, caching, security, and spam blocking thinking they may interfere
4. I did not deactivate plugins like image display, gallery, e-mailNone of these worked. Hovering over the Reply button simply adds the comment number at the end of the URL So, the proper link is not there.
If I do the following, I can reply to any comment:
1. Copy the URL from the Reply button on a working site
2. Replace the domain name
3. Replace the comment number with the comment number I want to reply to
4. Press EnterI get a proper reply window below the comment I want to reply to. It has the commenter’s name and a link to cancel to reply.
I touched base with the team developer, he even logged in to the site as an admin and said that he was stumped!
As I understand it, for some unknown reason the JS that handles the replies is not loading.
I wonder if WordPress or technically knowledgeable users could suggest a solution.
Thank you,
Cemal
PS the following is the URL that will create a reply to one of the comments in the latest post but is not associated with the button link:
https://www.keptlight.com/lensculture-review-3/?replytocom=14319&swcfpc=1#respond
The page I need help with: [log in to see the link]
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