Cannot resend failed emails after a certain date, ajax error

  • Resolved ryanfurtner

    (@ryanfurtner)


    1 year, 3 months ago

    One of my clients using Mailgun reset the API key 3 weeks ago and didnt reaslise, causing 380 failed emails. I was able to resend the 13 or so most recent, but any older than that and I get a 500 error response for the ajax request:

    There has been a critical error on this website.
    Learn more about troubleshooting WordPress.

    If i choose a newer email, it resends no problem. Any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ryanfurtner

    (@ryanfurtner)

    This appears to be emails with attachments

    Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hello @ryanfurtner,

    We need further information to investigate the issue. Can you please mention if the issue appears for newly sending emails that have attachments?

    In addition, can you please try updating the API key and check if the failed emails can be send using the new API key?

    Furthermore, can you please check if there is any errors in the console when the error appears?

    Let me know the update.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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