Cannot resize after deactivation

  • Resolved pedromeneses197

    (@pedromeneses197)


    5 years ago

    Hello, i’ve been creating a woocomerce store for a while and used the free version of this plugin.
    I’ve obviously reached the limit of images resized and i wanted to test something so i deactivated it, i activated it and the products went flying around.
    I’ve even regenerated the thumbnails and tried installing the plugin again and it did not work.
    Here’s the link

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hello @pedromeneses197,

    The limit can’t be reset when you deactivate the plugin. Please send me an email at support[at]sirplugin.com to reset the counter for you so you can test again.

    Best regards,

    Nabil

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hello,

    We responded to your email, please check your inbox.

    Due to inactivity, I’m going to mark this thread as resolved. Feel free to reply if you have any question or need help.

    Best regards,
    Nabil

Viewing 2 replies - 1 through 2 (of 2 total)
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