Cannot retrieve users' names

resolved

@georgio-1,

Hey, I’m facing the same problem. Mind sharing your solution?

Thanks!

Hi,

You can set your site on maintenance mode so that you can disable your plugins one by one to find if another plugin causes a conflict.

If it is the case and you don’t want to remove the conflicting plugin, you can probably deactivate it on the page it causes the problem. This can be done by Plugin Organizer This plugin allows to deactivate plugins based on pages, post types or filters (using urls).

The problem is that it is difficult to find how to do this on users profiles as their urls are not standard but change according the users.

In my case, I didn’t resolve it with Plugin Organizer. I had the problem until the day I decided to remove some plugins considering them useless and the problem was resolved by itself.

• This reply was modified 8 years, 4 months ago by Georgio.