Cannot run Solid Security error message in WP Admin

  • Resolved Jamisons

    (@jamisons)


    11 months, 2 weeks ago

    I’ve been using this plugin since it was called Better WP Security. It seems with a recent update something has run amok. Here is the error message in WP Admin:

    Cannot run Solid Security. Error encountered during setup. Please try deactivating and reactivating Solid Security. Contact support if the error persists.

    1. Unknown character set: ‘localhost’
    2. Unknown character set: ‘localhost’
    3. Unknown character set: ‘localhost’
    4. The itsec_dashboard_lockouts table is not installed.
    5. The itsec_vulnerabilities table is not installed.
    6. The itsec_firewall_rules table is not installed.

    Deactivating and reactivating the plugin did not help. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @jamisons, thanks for reaching out. We’re here to help!

    I understand you’re running into database-related errors when running Solid Security.

    First, please ensure that your site’s database charset and collation are correct. The “character set” shows as localhost, but the default character set for WordPress is usually utf8, and collation is utf8_general_ci. In your?wp-config.php?file, include these lines:

    define( 'DB_CHARSET', 'utf8' );
    define( 'DB_COLLATE', 'utf8_general_ci' );

    You can also check and modify this information using phpMyAdmin.

    For the missing tables, try reinstalling the plugin to make sure they are created.

    Let me know if it works!

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi there,

    Checking in here to make sure you’re all set! I hope you found the previous reply helpful. 

    Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

    If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

    Thank you!

    Thread Starter Jamisons

    (@jamisons)

    Updating the DB_CHARSET and DB_COLLATE in wp-config worked. Thanks.

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @jamisons, I’m glad it worked!

    If you enjoy Solid Security and appreciate our free support, we’d love to get a kind review from you here.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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