Cannot save changes

  • Resolved knight

    (@markosknight)


    5 months, 2 weeks ago

    When trying to save conditional field options, I get this error.
    Are there any server dependencies for the plugin so I can contact my host?

    Thank you in advance!

    • This topic was modified 5 months, 2 weeks ago by knight.
    • This topic was modified 5 months, 2 weeks ago by knight.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Thank you for reaching out!

    It appears that there may be a conflict with TinyMCE. Please try the following steps: under the “Headers” tab, enable all headers, write any text in the fields, and then save. After saving, you can hide those headings again if needed.

    We kindly ask for your feedback on whether this resolves the issue. If you continue to experience problems, feel free to reach out, and we’ll be happy to assist further.

    Thank you in advance!

    Best regards,
    Whistleblowing System Support Team

    Thread Starter knight

    (@markosknight)

    Save didn’t work on headers either.

    • This reply was modified 5 months, 1 week ago by knight.

    Hi,

    Thank you for the update, and we’re glad to hear that the solution worked for you in Firefox and Chrome.

    We appreciate you letting us know about the issue with Edge, and we will investigate this further to find a solution.

    Best regards,
    Whistleblowing System Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.