• Resolved Torsten19

    (@torsten19)


    Hi all,

    I updated to WP 4.0 yesterday and cannot save changes to my widgets anymore. I am trying to change a simple Text widget in the Footer (Academia Theme) with no success. On hitting the Save button the saving animation shows up but does not finish. I already tried accessibility mode with no success.
    I tried to save it from Opera as well (I am using Firefox), but with no success.

    Does anyone know a workaround for this?

    Cheers,

    Torsten

Viewing 13 replies - 1 through 13 (of 13 total)
  • Moderator James Huff

    (@macmanx)

    Are you using any sort of caching plugin, or do you see a “Clear/Purge Cache” button in your Dashboard or admin bar? If so, would you please try clearing the cache?

    If that doesn’t work, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Fourteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter Torsten19

    (@torsten19)

    Okay, I narrowed it down. It seems to be related to using HTML inside the text widget (independent of the used theme and plugins). With plain text everything works fine, I can even include an image using html, but as soon as I try to use the image as a link via “href” I cannot save the widget any more.
    Sorry, for not giving the code here, but the last time I tried to post the html code (with the href) my post wasn’t submitted (maybe something similar is going on here).

    Cheers,

    Torsten

    Thread Starter Torsten19

    (@torsten19)

    Just as a quick check if I can post the image include code here:

    <img src="https://babi-projekt.de/wp-content/uploads/2014/08/Logo_EUFHmed.jpg" height="50px"/>

    I already tried it with a href=”https://www.eufh-med.de/&#8221; in < >, but again the post wasn’t submitted

    Moderator James Huff

    (@macmanx)

    You might not be coding the link correctly. Try this:

    <a href="https://www.eufh-med.de/"><img src="https://babi-projekt.de/wp-content/uploads/2014/08/Logo_EUFHmed.jpg" height="50px"/></a>

    Thread Starter Torsten19

    (@torsten19)

    Hi James,

    that is exactly the code I have written. I just tried it again (strangely enough I was able to save it in the first try, but not in the second). And as a quick check if I can post it in here:
    <a href="https://www.eufh-med.de/"><img src="https://babi-projekt.de/wp-content/uploads/2014/08/Logo_EUFHmed.jpg" height="50px"/></a>

    Thread Starter Torsten19

    (@torsten19)

    Interesting, I posted the last text from Chrome. From Firefox the post wasn’t submitted. And from Chrome I can update the footer as well … So it seems to be some weird conflict of WordPress and my Firefox browser …

    Thanks again for your help!

    Moderator James Huff

    (@macmanx)

    You’re welcome!

    Which version of Firefox are you running?

    Thread Starter Torsten19

    (@torsten19)

    I am running Firefox 32.0 on my Fedora 20 64bit laptop.

    Moderator James Huff

    (@macmanx)

    Thanks for letting us know! Would you mind trying one more time with all of your Firefox add-ons disabled?

    Thread Starter Torsten19

    (@torsten19)

    I just tried saving my widget with a href in it with all plugins disabled … no chance. Apparently its directly related to Firefox, and not to any plugin.

    Moderator James Huff

    (@macmanx)

    Hm, thanks! I’m not able to reproduce the issue in Firefox 32 myself yet, but I’ll keep poking at it.

    I’m having the same problem, using Firefox 31.0 on a Mac. Seems like it’s just related to Firefox though – this doesn’t happen with Safari. And I’m not using any add-ons or plugins.

    When I “save” updated content in any widget, it *appears* as if it’s saving (the small spinner appears and then goes away), and the changes seem to take effect if I reload the [external] page the widget shows up on, but the minute I navigate away from the Widgets in the back end (or even just reload the Appearance>Widgets page), whatever the previous contents of the widget was reappears, and my changes are lost. Refreshing the external page also shows my changes reversed, back to what it was before I modified the contents of the widget.

    So while it “looks” like it’s saving, it’s really not. I have to make changes, then copy and paste the new contents to a text pad, then reload the Widgets page, then paste the changes *back in again*, and save again.

    If I go through this extra rigamarole, then it will usually save. Sometimes I have to go through it twice before the save really takes.

    Moderator James Huff

    (@macmanx)

    Can you reproduce the problem with all plugins temporarily disabled *and* temporarily switched to the Twenty Fourteen theme?

Viewing 13 replies - 1 through 13 (of 13 total)
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