Cannot scroll down the menu in mobile view

  • Resolved meideserve

    (@meideserve)


    3 years, 9 months ago

    I am posting this again because it was marked as resolved even though I did not get any reply or solution to the problem here:

    https://www.ads-software.com/support/topic/problem-scrolling-down-menu-when-sticky/#post-14050120

    Problem:
    In desktop view no problems! I like your plugin and it is very useful!

    However in mobile view, u can see – the menu is STUCK because the scroll keeps going on… until a certain point then it scrolls down. This really spoils the user experience. Many customers of my business are more elderly and will not know to scroll all the way down and keep scrolling. They will just think it is stuck or hang.

    So… can i know why and how to fix this problem?

    Something to do with the footer #colophon? but i do need the z index and footer to stay there…. pls help!

    thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WebFactory

    (@webfactory)

    Unfortunately, we don’t have a solution to fix the problem. There are no options in the plugin that can help fix it so the only solution is to write some custom JS/CSS code which we can’t do.

Viewing 1 replies (of 1 total)
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