Cannot scroll down to edit pattern blocks

  • M.E.

    (@amandabandb)


    4 months ago

    Since the latest update, I can’t scroll down to edit any of my patterns. So far this seems to be a bug only within the patterns block.

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  • Moderator jordesign

    (@jordesign)

    Hi @amandabandb – that definitely sounds odd.

    This could be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, <strong>without affecting normal visitors to your site</strong>. This allows you to test for various compatibility issues.

    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

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