Cannot see preview : expecting JSON data but HTML returned

Hello @cedau38,

Thank you for reaching out to us. I understand you’re encountering issues previewing messages in FluentCRM, receiving an error about expecting JSON data but HTML returned.

I’ve forwarded it to our relevant department, which is working on a resolution.

In the meantime, our support team can provide you with a patched version as a beta through a ticket on our portal. Please create the ticket to receive the patched version.

We understand the inconvenience this may cause, and we appreciate your patience as we work to resolve the issue. Please let us know if you have any further questions.

same problem here…

Warning: DOMXPath::query(): Invalid expression in /home/.sites/536/site1625/web/hp2020/wp-content/plugins/fluent-crm/app/Services/Libs/Emogrifier/Emogrifier.php on line 371

Warning: foreach() argument must be of type array|object, bool given in /home/.sites/536/site1625/web/hp2020/wp-content/plugins/fluent-crm/app/Services/Libs/Emogrifier/Emogrifier.php on line 380
{“preview_html”:”\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

FluentCRM is expecting JSON data but HTML returned

Hello @tremch1973 ,

Thank you for your patience. To prevent the error appearing, please disable the debug mode in your wp-config.php file by setting:

define('WP_DEBUG', false);

We have also resolved this issue in the latest build of FluentCRM. To access this build, please open a support ticket through our official support portal, and our team will assist you with the necessary files.

Thank you for your understanding and patience. Please, let us know if you have any further queries.

i dont have debug enabled AFAIK

Problem resolved with the installation of the patched version.

Thanks or your assistance @ibrahimsharif @ashiik

Hello @cedau38,

I’m pleased to hear that the patched version resolved your issue. Thank you for the update. We’re happy to be of assistance.

Best regards,

Hello @tremch1973,

If you have verified that debug mode is not enabled, I recommend trying the patched version of FluentCRM. This version addresses the issue you encountered. You can obtain this build by opening a support ticket through our official support portal, where our team will assist you with the necessary files.

Best Regards,

i am using the “free” version, so no support here at all.

@tremch1973
Using the “free” version here too, and I have received the parched version, through a support ticket.

Hi.

I have the same error when I import contacts. Debug mode is not enabled.

How can i get the patched version of FluentCRM?

Thanks

Hello @grindingly,

To get the build, please open a support ticket through our official support portal, and our team will assist you by sharing the build version.

Thanks for staying with us!