cannot see reservation status

Hello
Did you refresh the registration page after you made the reservation?
What flag are you referring to?
Any extra info would be helpful as I am not able to reproduce the issue.

Sorry, you are right, here the info.

WordPress 6.4.1 with seatreg 1.49.0

Created the registration like this https://imgur.com/jeCoXIS

I’ve allowed the automatic confirmation, so no yellow dots but only red dots.

If through a hidden section I book 2 seats (i.e. nr. 1 and 2), the process works, I receive the email and so on, but the page still don’t show the red dot on the positions 1 and 2 https://imgur.com/ZeOup8P (even with refresh of the page)

On the contrary, though the wordpress admin page I see the reservation like this https://imgur.com/IYygRWu and also the map correctly https://imgur.com/EQWE2zY

Yesterday got the same problem on the seats 11 and 22, while this morning I am able to see them even through any “unregistrered user”. It seems there is a kind of lag/delay but I really do no understand why there should be this problem.

The WordPress site is hosted through an Italian provider.

Hope could help in the explenation

Thanks

Strange. Do you have any cache plugins installed in your WordPress site?
What happens if you try to reserve the same seats again? Do you get the warning that the seats are already booked?

I have a cache plugin from the same hosting provider, I’ve disabled before trying a tes but still the same. I’ve done another test now and I see 1 and 2 seat, but not the new 4 booked. If I try to re-book a seat it gives the error of already confirmed seat, so the system itself it’s working. Moreover the second later I see it if I login from the admin of wordpress.

It feels like you still have some cache enabled on your site. Perhaps you missed some configuration.