Cannot select text or use links on page that used to work

  • Hello!

    I’ve been using this page [ redundant link removed ] for over a year and it’s never exhibited this behavior before. It’s like it just came out of nowhere.

    None of my other pages have this behavior.

    I’ve read some solutions that suggest there’s a Plugin that’s causing this problem, and they suggest turning them all off one at a time, so I did that. No luck.

    I even used a page duplicator to create another and it exhibits the same behavior.

    As far as I can tell, there’s nothing special about the page that’s different than any others.

    Here are the current plugins that are active, and I just updated them today:
    Contact Form 7
    Counter Number Showcase
    Duplicate Page
    Google Analytics for WordPress by MonsterInsights
    Google XML Sitemap Generator
    MailChimp
    OptinMonster API
    Safe Redirect Manager
    WP-Optimize – Clean, Compress, Cache
    WPBakery Page Builder

    I am NOT a programmer, and I’m using “Highend.”

    • This topic was modified 4 years, 11 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not a Requests and Feedback topic

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    technically, the issue is caused by the content=" " property in the CSS on the vc_column-inner class. This CSS comes from the js-composer plugin. See https://vanweerd.com/screenshots/s20191212132150.jpg

    It will “flatten” all content in the div container. When you remove that property, it will work fine.

    However, as this is standard CSS from that plugin, I suggest you contact the plugin developers as to why this property exists, and why it’s applied to that element. I think js-composer is by the same crew as vs (Visual) composer, their support form can be found here: https://www.ads-software.com/support/plugin/visualcomposer/

    Thread Starter reefcares

    (@reefcares)

    Thank you!

    I have no idea how to make that change but I’ll see what I can do.

    If I make a fix, it’ll be overwritten if they update the plug-in, I suppose, so the best answer is to get the developer to fix it at the source.

    Is that what you’d recommend?

    Hi,

    yes, escalating this to the plugin dev would be the best way forward. I can’t see this being intentional so they might be able to point out where the actual issue is.

Viewing 3 replies - 1 through 3 (of 3 total)
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