Cannot send SMS OTP with latest Ultimate Member update

  • Resolved enkoes

    (@enkoes)


    1 year, 9 months ago

    Hi, please take a look into the recent Ultimate Member updates. After I have updated UM to 2.6.7, my SMS OTP verification (with UM registration form) seems not working anymore. So I rolled back to 2.6.6 so as to keep this working. I can only retain the old version for short period because 2.6.7 is an important update to fix its security vulnerabilities. Please advice.

    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @enkoes,

    Thanks for contacting us.

    I checked the issue on my local end and everything is working fine.

    Could you please let us know the OTP Verification plugin version you are using?

    Please let me know how you would like to connect so that I can check the issue.

    You can reach out to us on our support by clicking on the Need Help icon on the bottom right of the plugin so that we can help you with your query.

    Thread Starter enkoes

    (@enkoes)

    Thanks for your reply.

    Today I retry using version UM 2.6.7, I don’t see any pop up window and also don’t receive SMS OTP in mobile number.

    With version UM 2.6.6, I can see pop up window and receive SMS OTP.

    OTP Verification plugin version using is 4.2.0.

    I’m using Ultimate Member registration form.

    By shifting back to Ultimate Member 2.6.6, everything works fine.

    pls advise. TQ!

    Thread Starter enkoes

    (@enkoes)

    Thanks for your excellent support! I’ve finally solved the problem with the help of your support team via email.

    Regards

    Hello @enkoes,

    Thanks for letting us know that the issue has been resolved with the help of our support team.

    As this issue has been resolved, I will be going ahead and marking this thread as resolved.

    Feel free to reach out to us again if you need any help.

    You can always drop a query through the plugin itself and we would be happy to help you.

Viewing 4 replies - 1 through 4 (of 4 total)
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