Cannot send VIber Message to client

  • Resolved ngrudev

    (@ngrudev)


    3 years, 1 month ago

    Hi,

    I want to use the functionality to send automated Viber messager to my clients on order status change. I use Woocommerce for WordPress. My instalation is Multisite and the plugin is network activated. Currently the plugin is installed on my test site test.luga.bg. If everything works I will activate it on the real web site.

    The isse: When I go to customize Viber messages to clients, for example for new order placed (every option has the same issue), I get no fields to customize, but only two labels: “register_viber_sender_heading” and “register_viber_sender_text”

    On the other hand, the Admin Viber Messages are working fine and I am able to customize and activate messages. I just tested it and received the viber message instantly on new order placed.

    Here you can see the screenshot of the issue for clients viber message: https://www.luga.bg/temp/Viber_error_.png

    Please support me. I installed the plugin only for Viber messages to clients.

    Thank you,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author BulkGate

    (@woosms)

    Hello,

    could you please send your request directly to [email protected]?

    Viber requires a registration of a senderID.

    Our team will send you all the data which are needed for starting the registration process.

    Regards,

    WooSMS Team

    Thread Starter ngrudev

    (@ngrudev)

    Thank you ?? I did it just now.

Viewing 2 replies - 1 through 2 (of 2 total)
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