Hello,
Thank you for bringing this issue to our attention. Based on the information you’ve provided and the error reported by the Facebook Debugger, it appears that the ‘og:image’ property, which is essential for displaying images when sharing to Facebook, hasn’t been explicitly set for your page.
Here’s how we can address the issue:
- Ensure that the ‘og:image’ tag is properly added to the HTML of your web page. This tag should point to the URL of the image you wish to share on Facebook. If you’re unsure how to do this, your web developer or a member of our support team can guide you through the process.
- Once the ‘og:image’ tag is in place, use the Facebook Debugger tool again by following these steps:
- Go to the Facebook Debugger tool.
- Enter the URL of the page you’re having issues with.
- Click on the “Scrape Again” button to refresh the cache.
- After rescraping the page, the Debugger should provide a preview of the image that will be displayed on Facebook.
If you continue to encounter problems or need further assistance please let us know. We’re here to help!
Best regards,
— ShareThis Support Team