Cannot start

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author wipeoutmedia

    (@wipeoutmedia)

    Hi Chamith,

    Thanks for your message and sorry for the inconvenience you are currently experiencing.

    At this stage, we are aware of two issues that users are experiencing and that is security related and performance related.

    – Firstly, are you running a security plugin that hardens WordPress installs by creating custom .htaccess files such as Bullet Proof Security?
    – Secondly, do you have a lot of pages/posts – and I am talking hundreds or even thousands of posts?

    It would be interested to check out what may be going on, so if you can provide a temporary admin login via this email address: [email protected] then we can take a look for you.

    Cheers,
    Damian

    Plugin Author wipeoutmedia

    (@wipeoutmedia)

    Hello!

    Could you please tell me me know more about that issue.

    Is this the first time you use the Plugin or this is an upgrade process? Do you mean that after the installation process the refresh take you to the installation process page again and again?

    Please provide some explanation in order to get this solved.

    Sorry for the delay. We just were busy working on the next release.

    Thank you very much.

    Regards,
    Ahmed

    Thread Starter Chamith Kanchana

    (@chamith)

    Thank you wipeoutmedia for your replies. There is a some issue with my project. I try everything. But I using this plugin for another web site and it works.

    This plugin is great and it works nicely.

    Thank you very much.

    Plugin Author wipeoutmedia

    (@wipeoutmedia)

    Glad hearing that!

    You can contact us anytime you’ve any questions.

    Thank you very much.
    Ahmed

Viewing 4 replies - 1 through 4 (of 4 total)
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