Cannot transfer backup to FTP server

  • Resolved ituk

    (@ituk)


    8 years, 8 months ago

    Hey,
    Recently I found out that the backups are nor longer working on my site. I have a weekly backup sets to backup files+plugins+db to the ftp, but the problem is also when i run the backup manually.
    here’s the log (names are in hebrew, *** means sensitive info):

    [INFO] BackWPup 3.2.5; A project of Inpsyde GmbH
[INFO] BackWPup job: ????? ?????
[INFO] Logfile is: backwpup_log_3c4694_2016-03-16_12-04-58.html
[INFO] Backup file is: weekly_backup_2016-03-16_12-04-58.tar.gz
[16-Mar-2016 12:04:58] 1. Try to backup database …
[16-Mar-2016 12:04:59] Connected to database *** on localhost
[16-Mar-2016 12:05:03] Added database dump "***" with 3.64 MB to backup file list
[16-Mar-2016 12:05:04] Database backup done!
[16-Mar-2016 12:05:06] 1. Trying to make a list of folders to back up …
[16-Mar-2016 12:05:13] Added "wp-config.php" to backup file list
[16-Mar-2016 12:05:13] 595 folders to backup.
[16-Mar-2016 12:05:16] 1. Trying to generate a file with installed plugin names …
[16-Mar-2016 12:05:17] Added plugin list file "?????-???-????.pluginlist.2016-03-16.txt.gz" with 1.61 kB to backup file list.
[16-Mar-2016 12:05:17] 1. Trying to generate a manifest file …
[16-Mar-2016 12:05:17] Added manifest.json file with 6.85 kB to backup file list.
[16-Mar-2016 12:05:17] 1. Trying to create backup archive …
[16-Mar-2016 12:05:17] Compressing files as TarGz. Please be patient, this may take a moment.
[16-Mar-2016 12:14:10] WARNING: File name "wp-content/uploads/2013/07/??????-12-??????-???-??????-???-???-???-????-???-???-?????-??-????-???????.pdf" is too long to be saved correctly in TarGz archive!
[16-Mar-2016 12:14:25] WARNING: File name "wp-content/uploads/2013/07/??????-14-?????-??????-???-?????-????????-??????-??”?-???????-??????.pdf" is too long to be saved correctly in TarGz archive!
[16-Mar-2016 12:14:40] WARNING: File name "wp-content/uploads/2013/07/??????-10-???????-??????-????????-??????-??????-??????.pdf" is too long to be saved correctly in TarGz archive!
[16-Mar-2016 12:14:41] WARNING: File name "wp-content/uploads/2013/07/??????-11-?????-???-??-?????-?????-??-???-?????-?????-????.pdf" is too long to be saved correctly in TarGz archive!
[16-Mar-2016 12:15:38] Backup archive created.
[16-Mar-2016 12:15:38] Archive size is 256.67 MB.
[16-Mar-2016 12:15:38] 5292 Files with 303.37 MB in Archive.
[16-Mar-2016 12:15:40] 1. Try to send backup file to an FTP server …
[16-Mar-2016 12:15:40] Connected via explicit SSL-FTP to server: ftp.adamolam.co.il:21
[16-Mar-2016 12:15:40] FTP client command: USER ***
[16-Mar-2016 12:15:41] FTP server response: User *** logged in.
[16-Mar-2016 12:15:41] FTP client command: SYST
[16-Mar-2016 12:15:41] FTP server reply: UNIX
[16-Mar-2016 12:15:41] FTP current folder is: /backups/
[16-Mar-2016 12:15:41] FTP client command: PASV
[16-Mar-2016 12:15:41] FTP server reply: Entering normal mode
[16-Mar-2016 12:15:41] Starting upload to FTP  …
[16-Mar-2016 12:15:42] WARNING: ftp_nb_continue(): Connecting to port 38818
[16-Mar-2016 12:15:42] ERROR: Cannot transfer backup to FTP server!
[16-Mar-2016 12:15:42] 2. Try to send backup file to an FTP server …
[16-Mar-2016 12:15:42] Connected via explicit SSL-FTP to server: ftp.adamolam.co.il:21
[16-Mar-2016 12:15:42] FTP client command: USER ***
[16-Mar-2016 12:15:42] FTP server response: User *** logged in.
[16-Mar-2016 12:15:42] FTP client command: SYST
[16-Mar-2016 12:15:42] FTP server reply: UNIX
[16-Mar-2016 12:15:43] FTP client command: PASV
[16-Mar-2016 12:15:43] FTP server reply: Entering normal mode
[16-Mar-2016 12:15:43] Starting upload to FTP  …
[16-Mar-2016 12:15:43] WARNING: ftp_nb_continue(): Connecting to port 33965
[16-Mar-2016 12:15:43] ERROR: Cannot transfer backup to FTP server!
[16-Mar-2016 12:15:46] 3. Try to send backup file to an FTP server …
[16-Mar-2016 12:15:46] Connected via explicit SSL-FTP to server: ftp.adamolam.co.il:21
[16-Mar-2016 12:15:46] FTP client command: USER ***
[16-Mar-2016 12:15:46] FTP server response: User *** logged in.
[16-Mar-2016 12:15:46] FTP client command: SYST
[16-Mar-2016 12:15:46] FTP server reply: UNIX
[16-Mar-2016 12:15:46] FTP client command: PASV
[16-Mar-2016 12:15:46] FTP server reply: Entering normal mode
[16-Mar-2016 12:15:47] Starting upload to FTP  …
[16-Mar-2016 12:15:47] WARNING: ftp_nb_continue(): Connecting to port 48119
[16-Mar-2016 12:15:47] ERROR: Cannot transfer backup to FTP server!
[16-Mar-2016 12:15:47] ERROR: Step aborted: too many attempts!
[16-Mar-2016 12:15:47] ERROR: Job has ended with errors in 649 seconds. You must resolve the errors for correct execution.

    when i change to passive mode i get this”

    ...
[16-Mar-2016 12:37:46] FTP server reply: Entering passive mode
[16-Mar-2016 12:37:46] Starting upload to FTP  …
[16-Mar-2016 12:37:46] WARNING: ftp_nb_continue(): Accepted data connection

    and same error.

    any ideas?

    Thanks a lot,
    Itamar

    https://www.ads-software.com/plugins/backwpup/

Viewing 6 replies - 1 through 6 (of 6 total)

  • I think the problem is that the FTP Server answeres with answeres that the PHP ftp funktion can’t handle. What for a FTP Server will be used?

    Thread Starter ituk

    (@ituk)

    Thanks for the quick answer Daniel!
    I’m not sure if I understand you right, but i will try to give you all the info i know:

    this is regular ftp (not sftp), encryption method is “Require explicit FTP over TLS”. but i was told from the server support that it could also work on SFTP without this encryption.

    Does the plugin support one the above ways?

    Edit:
    I tried to uncheck the “use explicit SSL-FTP connection” and run the backup again, i got different warning and error:

    ...
[16-Mar-2016 18:11:19] 5318 Files with 304.07 MB in Archive.
[16-Mar-2016 18:11:22] 1. Try to send backup file to an FTP server …
[16-Mar-2016 18:11:22] Connected to FTP server: ***
[16-Mar-2016 18:11:22] FTP client command: USER ***
[16-Mar-2016 18:11:23] FTP server reply:
[16-Mar-2016 18:11:23] FTP client command: PASS *******
[16-Mar-2016 18:11:23] FTP server reply:
[16-Mar-2016 18:11:23] FTP client command: SYST
[16-Mar-2016 18:11:23] WARNING: ftp_systype(): Sorry, cleartext sessions and weak ciphers are not accepted on this server.
[16-Mar-2016 18:11:23] ERROR: FTP server reply: Error getting SYSTYPE
[16-Mar-2016 18:11:23] WARNING: ftp_pwd(): Sorry, cleartext sessions and weak ciphers are not accepted on this server.
[16-Mar-2016 18:11:23] ERROR: FTP Folder "backups" cannot be created!
[16-Mar-2016 18:11:23] 2. Try to send backup file to an FTP server …
[16-Mar-2016 18:11:23] Connected to FTP server: ***
[16-Mar-2016 18:11:24] FTP client command: USER ***
[16-Mar-2016 18:11:24] FTP server reply:
[16-Mar-2016 18:11:24] FTP client command: PASS *******
[16-Mar-2016 18:11:24] FTP server reply:
[16-Mar-2016 18:11:24] FTP client command: SYST
[16-Mar-2016 18:11:24] WARNING: ftp_systype(): Sorry, cleartext sessions and weak ciphers are not accepted on this server.
[16-Mar-2016 18:11:24] ERROR: FTP server reply: Error getting SYSTYPE
[16-Mar-2016 18:11:24] ERROR: FTP Folder "backups" cannot be created!
[16-Mar-2016 18:11:24] 3. Try to send backup file to an FTP server …
[16-Mar-2016 18:11:24] Connected to FTP server: ***
[16-Mar-2016 18:11:25] FTP client command: USER ***
[16-Mar-2016 18:11:25] FTP server reply:
[16-Mar-2016 18:11:25] FTP client command: PASS *******
[16-Mar-2016 18:11:25] FTP server reply:
[16-Mar-2016 18:11:25] FTP client command: SYST
[16-Mar-2016 18:11:25] WARNING: ftp_systype(): Sorry, cleartext sessions and weak ciphers are not accepted on this server.
[16-Mar-2016 18:11:25] ERROR: FTP server reply: Error getting SYSTYPE
[16-Mar-2016 18:11:25] ERROR: FTP Folder "backups" cannot be created!
[16-Mar-2016 18:11:28] ERROR: Step aborted: too many attempts!
[16-Mar-2016 18:11:28] ERROR: Job has ended with errors in 657 seconds. You must resolve the errors for correct execution.

    Itamar

    That errors means that you must use SSL-FTP connection.

    With PHP Version did you use ?

    Thread Starter ituk

    (@ituk)

    Yea I moved it back to SSL-FTP, got the same old errors from previous posts.
    PHP veresion is 5.4.44.

    Thanks

    Can you upgrade the PHP Version?

    What for an FTP Server did you use?

    Thread Starter ituk

    (@ituk)

    Hey Daniel,
    Sorry but I decided to leave this issue and move to another plugin, the reason was not the current problem but the need of google drive api.

    Thank you very much for the support,
    Itamar

Viewing 6 replies - 1 through 6 (of 6 total)
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