Cannot updat to 3.0 from 3.2.2

  • Resolved ecua

    (@ecua)


    6 years, 3 months ago

    Hello,

    For a few days i try to update.
    Every time i get the following message: Bijwerken mislukt: Your Elegant Themes username or API Key is incorrect. Please update your details in the Settings > General tab. Valid credentials are required to update your theme.

    I dont understand what the divi theme has to do with it

    Also use wordpress 2017, 2016 themes.

    No results

    Diasabled all the plugins

    No results

    Is it possible to delete MEC without losing all events and then install a new version 3.0?

    Best regards,

    Ecua

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor webnus

    (@webnus)

    Hello @ecua,

    Yes, you can remove MEC with deactivating and delete on plugins, and then install and activate a new version.

    This problem has now been fixed(on the latest version of MEC).

    Warm Regards

    Thread Starter ecua

    (@ecua)

    Thanks for the reply

    But… just now i wanted to update from 3.2.2 to 3.2.5 and the samen message appears.

    So in the database i need to set mec_installed from 1 to 0 for a new install

    Please try to solve this issue right

    Best regards,

    Ecua

    Plugin Contributor webnus

    (@webnus)

    Dear @ecua,

    You need just replace new MEC on the old folder of the plugin.

    If persist an issue yet, please sign up at our support center https://webnus.ticksy.com and submit a new ticket. Our support team will check it out and let you know the results

    Warm Regards

    Thread Starter ecua

    (@ecua)

    Thank you,

    i just did.

    I let you know what happen with a new version

    Merry christmas

    Ecua

    Plugin Contributor webnus

    (@webnus)

    Hi @ecua,

    Very good,
    Merry Christmas and Happy New Year

    Warm Regards

    Thread Starter ecua

    (@ecua)

    Just let you know i updated todat to the newest version without issues!

    Plugin Contributor webnus

    (@webnus)

    Thank you for share it,
    Good news

Viewing 7 replies - 1 through 7 (of 7 total)
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