Cannot update address completely.
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I’m not sure if this is a Woocommerce issue or an Astra Pro theme issue so I am going to post this here as this is my best guess but please let me know if I need to post it elsewhere.
When in the shopping cart it displays the complete shipping address (Including house number and street) which is being pulled from the logged in person’s account address (Editable in the person’s account section). If you select the ‘Change address’ button it opens up the address area so you can edit the shipping address. The problem is it only allows you to update the shipping country, city, state, and zip code, not the address itself. See attachment.
Now if you go to the actual Checkout page you can update the address completely there for shipping but it is odd it doesn’t allow the complete address to be changed on the Cart page. It’s confusing because if you update the fields is gives then the address above is a mix of the old and new address. Who should I discuss this with to fix? is it Woocommerce or Atra Pro theme?
One additional small issue. Above the address it states Free Shipping (Because I have it set up that way) but the color choice is gosh awful. Where do I change that? I’ve been through the settings quite a few times.
Thanks in advance for your assistance.
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Thanks for reaching out. You have come to the right place as this is a WooCommerce core feature.
However, this is the intended behaviour of the shipping calculator form. As your cart page has shipping calculator enabled, by design, the only editable fields in the Cart Page shipping calculator form (country, city, state, and zip code etc.) are those that affect the shipping cost. The Checkout page has the shipping address form for customers to fill their complete shipping address.
I see that an issue had been created back in 2018 for this on GitHub : https://github.com/woocommerce/woocommerce/issues/22284.
But, it has probably been closed due to lack of votes in support of changing the behaviour of the shipping calculator form on Cart page.You can prevent the confusion by disabling the “Enable the shipping calculator on the cart page” option and enabling the “Hide shipping costs until an address is entered” option under Settings > Shipping > Shipping Options. This will prevent the “Change address” option from being displayed in the Cart Page and customers can now directly enter the shipping address in the Checkout page and shipping costs will be calculated and displayed once the address is entered.
Above the address it states Free Shipping (Because I have it set up that way) but the color choice is gosh awful. Where do I change that?
Because you are using a paid theme, I’d suggest you reach out to Astra theme support for theme-related questions.
I hope this was helpful! Good luck!
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