Cannot update other plugins

  • Resolved gamepres

    (@gamepres)


    9 months, 2 weeks ago

    Since a month other plugins won’t update unless I deactivate Filebird.
    It took me some time to find it out.
    I have the pro version and tried to report the bug to Ninjateam support, but my support has expired… so my only option is to report the issue here.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support alina98

    (@alina98)

    Hi @gamepres ,

    Thanks for reaching out!

    Can you please reach out to our technical support team via any of the other 3 channel, with the details of this issue:
    https://ninjateam.gitbook.io/filebird/other-links/support

    Kind regards,
    Alina

    Thread Starter gamepres

    (@gamepres)

    Fine, the system won’t let me open a ticket to report the issue, so I’ll mail the support and report back here (looks like other people have the same issue)

    Thread Starter gamepres

    (@gamepres)

    Hello,
    I have contacted support team on 15th using email and never got an answer.
    Please advice what to do next (currently the only solution is not using filebird)
    Best.

    Plugin Support mialewp

    (@mialewp)

    Hello @gamepres?,

    Good day!

    It seems you did not get our response email.

    I just relied your email again, can you check it out?

    Please check your spam email if you can not see it.

    Looking forward to hearing back from you.

    Mia

Viewing 4 replies - 1 through 4 (of 4 total)
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