Cannot update Wordfence

  • Resolved beatriz herrera

    (@beatriz-herrera)


    9 years, 2 months ago

    Hi, I’m still having trouble updating to version 6.0.16 of wordfence.

    I’ve never had problems updating a plugin before.

    I got the following message: “The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. tmp/configCache.php”

    I tried changing the configCache.php from 644 to 755. Nothing.

    Then it was suggested (i’d erroneously posted a question on a resolved topic) that I change my caching options to not cache config, then simply delete the configCache.php file.

    I don’t have caching set up through Wordfence. I’m using W3 total cache and I don’t have any options about caching config files?

    I’ve also gone through all my wp files, from admin to each plugin. I don’t see any file permissions that have changed at all. I have everything set up either as 644 or 755.

    I also tried activating and deactivating the plugin.

    I’m sure it is something very simple that I’m failing to see? I hope! I’m still very new at this.

    Thank you,

    Beatriz Herrera

    https://www.ads-software.com/plugins/wordfence/

Viewing 11 replies - 1 through 11 (of 11 total)

  • Hi Beatriz,

    You said that you you’ve tried activating/deactivating the plugin. Did you check the option to Remove Table Data? You might want to export your settings if you’ve made a lot of customizations before doing this. Removing Wordfence and table data will give you a clean slate to try installing 6.0.16 from scratch (i.e. not an update install).

    configCache.php does not have to do with Falcon Caching. It stores Wordfence configuration variables to speed up performance.

    Thanks,
    Brian

    Thread Starter beatriz herrera

    (@beatriz-herrera)

    Hi!

    Thank you for the advice. It updated finally.

    In the end I tried (again)
    -exporting my settings as you suggested.
    then under Options/Other options: checked Disable config caching, saved, emptied caches, reloaded,
    then went into my server files, found and deleted configCache.php file in wp-content/plugins/wordfence/tmp/configCache.php

    I’ll keep my eye on it over the next little bit, and if something happens again I’ll clear the table data and reload from scratch.

    But I think it’s ok! thank you!

    beatriz

    Deleting configCache.php file in wp-content/plugins/wordfence/tmp/configCache.php worked for me.

    Thank you.

    Plugin Author WFMattR

    (@wfmattr)

    @jjazzbel: Thanks for confirming that it helped — this is relatively rare, but our dev team is aware and working on preventing this in future versions.

    -Matt R

    Had the same issue.

    Deleting configCache.php file in wp-content/plugins/wordfence/tmp/configCache.php worked for me too.

    Thanks for the info.

    Still happening as recent as your second-to-latest version. I was just able to update today by deleting configCache.php file from wp-content/plugins/wordfence/tmp/configCache.php –so grateful for having found this post, because I fell into a k-hole of other WP update issues that were unrelated.

    Work for me on the latest version many thanks I just deleted the wp-content/plugins/wordfence/tmp/configCache.php worpress version 4.5

    I’m glad I found this post. Deleting wp-content/plugins/wordfence/tmp/configCache.php fixed it for me too. WP ver 4.5.1

    Thanks

    Same issue here too.

    Deleting configCache.php file in wp-content/plugins/wordfence/tmp/configCache.php worked for me too.

    Thank you!

    I’ve had the same problem the last few updates on multiple (6 of 8 – all on same server) sites I manage. Usually I just delete the plugin and reinstall the latest, I found this post and deleted the configCache.php and emptied all caches, but its still failing the update

    Where is the configCache.php file in wp-content/plugins/wordfence/tmp/configCache.php ?

    I am having same issue.

Viewing 11 replies - 1 through 11 (of 11 total)
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