Viewing 9 replies - 1 through 9 (of 9 total)
  • I’ve run into this as well, and no luck in getting it resolved yet. I think some of my issues is related to having some recurring events, but not all of them are affected so it’s very hard to tell.

    Thread Starter mchilson

    (@mchilson)

    Thanks, slydawggiex916… None of my events are recurring ones if that helps you any.

    Plugin Support Erica

    (@eeide)

    Hi @mchilson and @slydawggiex916,

    Thanks for reaching out!

    Unfortunately, the migration preview report section is not showing in the interface at the moment, due to a bug that our team is working to resolve. While I don’t have an ETA on when to expect the fix, we’ll notify you here when it’s available!

    Related to this: The migration is recommended, but not required. Your events and calendar will continue to work just as they did before the 6.0 update, even if you aren’t able to migrate yet. The migration allows you access to the new features, but an unmigrated site is still fully functional.

    For more information on migration, please see our Knowledgebase article, Migrating to the New Event Data System.

    @slydawggiex916, for issues migrating on a site that uses Events Calendar Pro, please open a ticket through our premium support channel.

    Thanks to both of you for your patience on this!

    Thank you,
    Erica
    ________________________

    Internal Bug Ticket Reference:
    TEC-4482

    Thanks @eeide – I opened a ticket about a much bigger issue earlier in the week and no response at this time, so I won’t open another because this is much lower of a priority (at least for my site)… The issue I have right now is causing the site not to load – and not getting a response from Support doesn’t give me a lot of faith for other issues to get resolved.

    Thread Starter mchilson

    (@mchilson)

    Thanks for the info Erica. I look forward to your developers solving the issue.

    Cheers,
    Mike

    Plugin Support Abz

    (@abzlevelup)

    Hi @mchilson, rest assured we’d notify everyone on this thread whenever there are updates regarding the bug ticket.

    @slydawggiex916, sorry to hear about this. Apologies for the delayed responses as we are experiencing a higher load in support. For now, we’d recommend rolling back to the pre-v6 version of the plugin, if you were not able to upgrade. https://theeventscalendar.com/knowledgebase/k/accessing-older-plugin-versions/#Installing_past_plugin_versions

    Hang in there.

    Best,
    Abz
    ________________________

    Internal Bug Ticket Reference:
    TEC-4482

    Plugin Support Abz

    (@abzlevelup)

    Hi everyone, reaching back to you here for updates. The bug ticket is now in progress. Rest assured that we’d notify you in this thread whenever there are updates.

    We appreciate your patience.

    Best,
    Abz

    Plugin Support Guga Alves

    (@gugaalves)

    Hi there,

    We’re back with good news for you.

    The issue where the 6.0 migration preview report section was not showing was finally fixed!

    Please update the free Events Calendar plugin to version 6.0.6.1 to apply those changes to your site.

    Best Regards,
    Guga

    Plugin Support Darian

    (@d0153)

    Hi @mchilson ,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Cannot upgrade events…’ is closed to new replies.