cannot upgrade to latest version, please help

Hi @zoldos9

There is no need to use any plugin for update. Right now “Easy Digital Downloads” plugin latest version is 2.9.20

Sometime update request take time to show update in WordPress admin.

You can check update from WordPress Admin > Dashboard (Menu) > Updates > Check Again. This will forcefully check the plugin update version.

Please try this I hope this will work for you.

Okay, I did that and it still shows 2.9.17. I already uploaded all the 2.9.20 files to my server, over-writing as needed….

Hi @zoldos9

Thanks for your response.

Are you using any cache plugin or server side cache is enabled?

Does it still shows the updated notice in WordPress admin for plugin update? If update notice is there then what happen when you click on update link?

I don’t use a cache plugin. My server uses OPcache. Yes it says there is an update for EDD. When I click it, the FTP window pops up which I can’t use as it doesn’t work.

Hi @zoldos9

Thanks for your patience. You are saying that when you try to update it, it opens the “FTP window” right?

In this case you need to edit your WordPress config file and put one constant init to avoid this popup.

Please follow below steps:
1) Just navigate to WordPress wp-config.php file via any file editing system.
2) Scroll down to below in file.
3) You can see this line /* That’s all, stop editing! Happy publishing. */
4) Before this line, put this code define('FS_METHOD','direct');
5) Now save it.

Once you save, navigate to WordPress plugins page and try to update it.

Note : This is one time process, you do not need to follow this on each update.

Please try above step and update me for the same.

I did that and now get this upon clicking update:

Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

I CHMODed all EDD folders to 777 and it still didn’t work. Should I CHMOD all folders AND files?

Hi @zoldos9

Thanks for your response.

The error shows that your directory /wp-content/plugins does not have proper permission to copy the new files and etc.

Actually you are providing the permission to EDD plugin folder but the parent folder does not have proper permission to perform anything in folder.

Please try to apply the permission to parent folder and check.

You can take a look at WordPress Site Health tool so you will get more idea. Please navigate to WordPress Admin > Tools > Site Health

Ah. Got it. I had to set full write permissions as indicated by Tools > Site Health and it worked. Thanks so much for your time!!