Cannot upload photo’s anymore to Photo Gallery.

  • Resolved tamtamhen

    (@tamtamhen)


    2 years, 5 months ago

    With a few previous versions it was still working, but now I cannot upload photo’s anymore. I use the drag and drop window, the upload seams to start and processed. But at the end nothing is shown. So the photo cannot be included in the gallery.
    No error is reported from the plugin. I have an error log. Where can I send it?
    Wordpress version: 5.8.4 / Photo Gallery: 1.6.6/ PHP Version 7.3.33

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • Same issue here, both using drag and drop or by selecting files. The page displays (Upload failed) in red text.

    Photo gallery: 1.6.6
    Wordpress: 6.0
    PHP: 7.4.13

    • This reply was modified 2 years, 5 months ago by justtim.
    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please contact our support team and send the error log using the following form

    Thanks in advance!

    Have a nice day!

    Thread Starter tamtamhen

    (@tamtamhen)

    Same problem with version of photo gallery 1.6.7.
    Some history describing the moment it went wrong:
    I opened the Add Pictures window. Then I could see previously uploaded images and the maps previously created. I managed to create a new map ‘Beringen’, afther that the window was empty. In the past sometimes it worked with a refresh, but now nothing. If I look via FTP the pictures and the maps are still there.

    I still have the same issue as well with version 1.6.7. Where can I activate/find the error log?

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please kindly ask your hosting provider to provide the error log.

    Thanks!

    In my case, I host the site myself.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please check the following article for getting the error log.

    Thanks!

    Thread Starter tamtamhen

    (@tamtamhen)

    I admit I did’t know how to get the earlier error logs from the server. The one of that day was empty. Maybe I could ask the earlier logs using the help desk but you solved it allready.
    On the other hand I have a plugin ‘Error Log Monitor’ that reported the missing ‘author’ column. So what is the difference with the ‘WP debugging’ plugin?

    Thread Starter tamtamhen

    (@tamtamhen)

    I could make new galleries and upload pictures again. So thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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