Cannot use "\" in ticket titles or body

Yeah, the reason is that if I didn’t remove them then on ticket & reply submission you would have an invalid database query, because \ is an escape character. Allowing \ would also be a security threat since using the escape character would open the door to executing custom queries against your database. You can’t trust users to not hack your database given an opportunity, so no escape characters are allowed in titles or body. Hope that clarifies things for you. Thank you!