Cannot work for Loco Translate after upgrading

Hi, thank you for reaching out to us.

After upgrading Affiliates Manager (which I am not sure which version), all my translation works are lost and all texts on screen have become to English only.

Which strings have reverted back to English?

Currently 143 strings have been translated into Chinese as per the following link. There are 468 string still waiting to be translated.

https://translate.www.ads-software.com/locale/zh-cn/default/wp-plugins/affiliates-manager/

Thank you.

• This reply was modified 1 year ago by mbrsolution.

Dear Mbrsolution,

Thanks for your reply !

Because in past Affiliates Manager could NOT support Traditional Chinese for Hong Kong, I am NOT using Affiliates Manager’s default language file and I was using this software (plugin “Loco Translate” at?https://zh-hk.www.ads-software.com/plugins/loco-translate/?) to do translation and then saved the language file of Traditional Chinese Hong Kong (Not Simplified Chinese) LOCALLY. Now, All strings are reverted to English after I had upgraded Affiliates Manager in previous versions. Nevertheless, I am NOT sure which Affiliates Manager version can make this problem.

Can current version of Affiliates Manager work for “Loco Translate” with no problem ?

Do you have method to fix this problem ?

Thanks !

Best Regards. Cloud

• This reply was modified 1 year ago by cloudchan.

Thank you Cloud for providing more information. I think your issue is probably related to the location of your po file. Please read the following instructions provided by Loco Translate plugin developers.

https://localise.biz/wordpress/plugin/manual/msginit?utm_medium=plugin&utm_campaign=wp&utm_source=admin&utm_content=plugin-msginit#locations

Concentrate on the following information. This is where you will save your custom language files. You will never loose your custom language files again even if you update our plugin.

• Custom (recommended)
  This is Loco’s protected folder under "wp-content/languages/loco/" which is safe from automatic updates and provides priority over the above locations. If this folder doesn’t exist you may need to create it and ensure it has the correct permissions.

Let me know if the information above helps you.

Kind regards.

Dear mbrsolution,

Thanks for your reply !

It is pity that your method cannot work. I had already used Custom Folder?(recommended by Loco) from past to now but Affiliates Manager is still loading .mo files from the Author Folder instead of Custom Folder. I have just copied affiliates-manager-zh_HK.* from “wp-content/languages/loco/plugin/” to “wp-content/plugins/affiliates-manager/* folder and then it can work. That means Affiliates Manager can only load the language files from the Author Folder .

Do you know why ?

How can I fix this problem ?

Best Regards. Cloud

I have just copied affiliates-manager-zh_HK.* from “wp-content/languages/loco/plugin/” to “wp-content/plugins/affiliates-manager/* folder and then it can work.?

This is probably the best method for now going forward. Keeping your custom language file in /languages/loco/plugin/ folder will never get over written. Then every time you update our plugin carry out the same task as above. However you are always welcome to submit your translated copy. This will get added to the Author folder. The following instructions can help you.

https://wpaffiliatemanager.com/affiliate-manager-plugin-translation/

Do you know why ?

This is probably the way in which the code is written by the developers.

How can I fix this problem ?

Unfortunately there is not much you can do at present other than what I suggested above.

Kind regards.

Thanks for your reply !

However, ?/languages/loco/plugin/ cannot work for Affiliates Manager but other plugins can work with no problem. I don’t know why. Therefore, I prefer to send my translated copy to author and I have already sent one message to the support of Affiliates Manager in https://wpaffiliatemanager.com/contact/ and I am waiting for their reply how to send my .po & .mo to them.

Best Regards. Cloud

I am happy to know that you have found a solution ?? If you don’t mind me asking you, which language plugin works with our plugin? I am curious to know.

Kind regards.