Can’t access dev4press support forums

[RebeccaBlackman]

Hi Milan,

I have tried to submit a post on your support forum for coreSecurity and it just kicks me out with a 403 forbidden error. I’ve even tried getting back in via VPN and removing the code I posted, but the same thing happens.

I’m getting fatal errors when running the file scanner. Please can you help? I’m bit nervous that I’ve bought this plugin and can’t reach support. Is there any other way to contact you for premium support other than through your forum?

[RebeccaBlackman]

Hi, I still can’t access your support forum, so will post the error logs here. It references coreActivity anyway, so the issue might actually be with this plugin rather than coreSecurity itself.

[14-May-2024 09:42:05 UTC] PHP Notice:  Undefined property: stdClass::$name in /nas/content/live/undeadteds/wp-content/plugins/coresecurity/core/scanner/Scan.php on line 239
[14-May-2024 09:42:05 UTC] PHP Notice:  Undefined property: stdClass::$version in /nas/content/live/undeadteds/wp-content/plugins/coresecurity/core/scanner/Scan.php on line 239
[14-May-2024 09:42:28 UTC] PHP Fatal error:  Uncaught Error: Call to a member function format() on bool in /nas/content/live/undeadteds/wp-content/plugins/coreactivity/d4plib/dev4press/core/base/Background.php:269
Stack trace:
#0 /nas/content/live/undeadteds/wp-content/plugins/coresecurity/core/admin/AJAX.php(66): Dev4Press\v48\Core\Base\Background::render_messages(Array, true)
#1 /nas/content/live/undeadteds/wp-includes/class-wp-hook.php(324): Dev4Press\Plugin\CoreSecurity\Admin\AJAX->scanner_update('')
#2 /nas/content/live/undeadteds/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#3 /nas/content/live/undeadteds/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#4 /nas/content/live/undeadteds/wp-admin/admin-ajax.php(192): do_action('wp_ajax_coresec...')
#5 {main}
  thrown in /nas/content/live/undeadteds/wp-content/plugins/coreactivity/d4plib/dev4press/core/base/Background.php on line 269

and…

[14-May-2024 09:49:04 UTC] PHP Fatal error:  Uncaught Error: Call to a member function format() on bool in /nas/content/live/undeadteds/wp-content/plugins/coreactivity/d4plib/dev4press/core/base/Background.php:269
Stack trace:
#0 /nas/content/live/undeadteds/wp-content/plugins/coresecurity/forms/content-scanner-messages.php(15): Dev4Press\v48\Core\Base\Background::render_messages(Array, false)
#1 /nas/content/live/undeadteds/wp-content/plugins/coresecurity/forms/content-scanner.php(132): include('/nas/content/li...')
#2 /nas/content/live/undeadteds/wp-content/plugins/coreactivity/d4plib/dev4press/core/ui/admin/Panel.php(353): include('/nas/content/li...')
#3 /nas/content/live/undeadteds/wp-content/plugins/coreactivity/d4plib/dev4press/core/ui/admin/Panel.php(289): Dev4Press\v48\Core\UI\Admin\Panel->load('content-scanner...', 'content-scanner...', 'content.php', Array)
#4 /nas/content/live/undeadteds/wp-content/plugins/coreactivity/d4plib/dev4press/core/ui/admin/Panel.php(247): Dev4Press\v48\Core\UI\Admin\Panel->include_generic('content', 'scanner', '')
 in /nas/content/live/undeadteds/wp-content/plugins/coreactivity/d4plib/dev4press/core/base/Background.php on line 269
[14-May-2024 09:49:04 UTC] PHP Notice:  Undefined index: name in /nas/content/live/undeadteds/wp-content/plugins/coreactivity/core/components/Notification.php on line 135
[14-May-2024 09:49:04 UTC] PHP Notice:  Undefined index: name in /nas/content/live/undeadteds/wp-content/plugins/coreactivity/core/components/Notification.php on line 138
[14-May-2024 09:49:04 UTC] PHP Notice:  Undefined index: call in /nas/content/live/undeadteds/wp-content/plugins/coreactivity/core/components/Notification.php on line 146
[14-May-2024 09:50:23 UTC] PHP Notice:  Undefined property: stdClass::$name in /nas/content/live/undeadteds/wp-content/plugins/coresecurity/core/scanner/Scan.php on line 239
[14-May-2024 09:50:23 UTC] PHP Notice:  Undefined property: stdClass::$version in /nas/content/live/undeadteds/wp-content/plugins/coresecurity/core/scanner/Scan.php on line 239
[14-May-2024 09:50:29 UTC] PHP Fatal error:  Uncaught Error: Call to a member function format() on bool in /nas/content/live/undeadteds/wp-content/plugins/coreactivity/d4plib/dev4press/core/base/Background.php:269
Stack trace:
#0 /nas/content/live/undeadteds/wp-content/plugins/coresecurity/core/admin/AJAX.php(66): Dev4Press\v48\Core\Base\Background::render_messages(Array, true)
#1 /nas/content/live/undeadteds/wp-includes/class-wp-hook.php(324): Dev4Press\Plugin\CoreSecurity\Admin\AJAX->scanner_update('')
#2 /nas/content/live/undeadteds/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#3 /nas/content/live/undeadteds/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#4 /nas/content/live/undeadteds/wp-admin/admin-ajax.php(192): do_action('wp_ajax_coresec...')
#5 {main}
  thrown in /nas/content/live/undeadteds/wp-content/plugins/coreactivity/d4plib/dev4press/core/base/Background.php on line 269

[Milan Petrovic]

Hi,

Sorry about the problem with the forum access, I have created topic in your name on the forums: https://support.dev4press.com/forums/topic/file-scanner-issues/

I am already investigating the issue, and will post in that topic very soon.

I am marking this thread as resolved, since it is not coreActivity related.

Regards,
Milan