Can't access my website after installing BPS

  • Resolved Arielkz

    (@arielkz)


    10 years, 9 months ago

    Hello. I installed BPS to secure my website. I went to the options, used both of the magic buttons and proceeded to use the bps security options. I checked the first one on the top and clicked Activate. When I did the same thing with the 2nd option my website crashed completely. All I see now is the following.

    Internal Server Error 500

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    I can’t configure BPS or access my dashboard or anything, my website is completely unaccesible, is there any way I can restore it with only FTP and mysql? Will it work if I delete one of the files BPS created? I did a backup before I started using BPS. Note that I also had Better WP Security and Wordfence running before I started BPS. Please help, thank you.

    https://www.ads-software.com/plugins/bulletproof-security/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Arielkz

    (@arielkz)

    Update: I just deleted both htacess. files to see if it would work and my site seems to be working again, I also deleted Bulletproof Security from the FTP client, is my site now vulnerable because of deleting these two files? Why can’t I install BPS safely? Thanks and sorry for the auto bump

    Plugin Author AITpro

    (@aitpro)

    There are few things that can cause 500 Internal Server errors. The most common causes are listed in the link below.

    https://forum.ait-pro.com/forums/topic/read-me-first-free/

    A couple other rare/not common issues that are pending being added to the Forum link above are below. Only consider these as possibilities after checking the things in the link above.

    mod_security SecRule/SecFilter issue/problem.
    Adding invalid .htaccess file to BPS Custom Code.

    Plugin Author AITpro

    (@aitpro)

    Can this thread be resolved? Thanks.

    Thread Starter Arielkz

    (@arielkz)

    My apologies, was not sure how to change it.

    Plugin Author AITpro

    (@aitpro)

    Was just checking on the status of the issue to see if you needed further assistance. ?? Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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