• Resolved joser

    (@joser)


    hi I can’t access my admin in WP, I have tried to delete the folder from the plugins, I have tried the .htaccess, tried deleting the advanced-cache etc… all of that, but nothing, it gives my new errors and I can’t access my wp-admin.

    Please help

    Thanks

    Fatal error: Call to undefined function W3TC\wp_unslash() in /furanet/sites/hernandeztejada.com/web/htdocs/wp-content/plugins/w3-total-cache/DbCache_WpdbInjection_QueryCaching.php on line 562

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @joser

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    We are aware of this problem and fix is ready for the upcoming release.
    In the meantime please completely remove all the files and folders and reinstall version 2.2.1 until the patch update is released.

    1. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – db.php (if exists)
    – upgrade folder
    – delete w3-total-cache folder in wp-content/plugins/ (if exists)

    2. Go to your wp dashboard and reinstall version 2.2.1

    I hope this helps!

    Thanks!

    Thread Starter joser

    (@joser)

    hey Marko, yes I had seen that before in the support, but that solution doesn’t work, even if you remove the folders like you mention, you still get an error and can’t access your wp-admin in WP.

    *For someone who has the same problem as me*

    I found out that if you delete the .htaccess via ftp, then open your wp-config and delete the lines of code at the top about the W3 cache, save and upload

    then delete W3 Cache folder, content/advanced-cache.php, content/db.php

    Now you can access your wp-admin in WP, then you go to setting, permalinks, select custom, save and then select postname and save again, this creates the .htaccess

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @joser

    Thank you for your feedback and for the useful information.
    Most likely the .htaccess contained some rewrite rules that were causing this. This is very helpful,
    As I’ve mentioned in the previous post, this will be fixed in the upcoming release, or you can install the latest version and make changes manually as suggested in the Github issues.
    Once again, thank you for the information and your patience.

Viewing 3 replies - 1 through 3 (of 3 total)
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