• Resolved blueeventhorizon

    (@blueeventhorizon)


    From the WordPress dashboard I click “Pages”

    I get taken to https://www.raynergorban.com/?post_type=page which displays my home page.

    I have no trouble accessing posts, projects, downloads, feedback which are all accessed via edit.php with their own input (null for posts, ?post-type=project, post_type=download, post_type=feedback).

    Where should I look to find out what is going wrong? I have downloaded edit.php to my desktop and inspected it with a text editor, but I really don’t know php. It seems like edit.php is not working when the switch is ?post_type=page.

    Here’s what I have tried so far:
    Deactivated every single plug-in. (The re-activated them all).
    Updated to latest version of Divi (17.1).
    Re-installed WordPress 4.9.8.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    Have you tried switching to the unedited default Theme (Twenty Seventeen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter blueeventhorizon

    (@blueeventhorizon)

    Thanks for responding. Can one just switch between themes? Divi is a builder type theme, I am worried that “stuff” will happen. I am suspicious that Divi is the cause, maybe I can find a way to role back to the version I had yesterday morning??

    Moderator t-p

    (@t-p)

    For any question about DIV, please please contact the author directly on their site. Commercial products are not supported in these forums.

    Divi by Elegent theme forum: https://www.elegantthemes.com/forum/

    Thread Starter blueeventhorizon

    (@blueeventhorizon)

    My question was not so much to do with Divi, but Themes in general: can one safely switch from one theme to another?

    Thread Starter blueeventhorizon

    (@blueeventhorizon)

    Could a theme affect the behavior of edit.php?

    It seems odd that it works fine for, say, projects and posts, but not pages.

    Thread Starter blueeventhorizon

    (@blueeventhorizon)

    Ok. I tried using Firefox instead of Chrome and I can access my pages!

    Does this suggest a caching or cookie problem in Chrome?

    Moderator t-p

    (@t-p)

    Can’t say for sure.

    However it has nothing to do with WP.

    Thread Starter blueeventhorizon

    (@blueeventhorizon)

    You are correct, and thank you for your patience.

    Flushed Chrome local cache and now I can access pages.

    Is there some place where there is a list of things to try first? Like a trouble-shooting guide?

    Seems like it should look something like this:

    Try a different browser. If it works it is likely a caching issue. Flush local cache. Flush any caches specifically to do with WP (in my case SG Optimizer). Flush CDN cache (in my case CloudFlare).

    If you get an access or permission related message, check file (644) and directory (755) permissions on the server. Do a recursive re-set.

    Deactivate every plug-in. If this fixes the problem, switch them on one-by-one until the problem re-appears. The issue is likely two plug-ins not getting along or a plug-in and the theme not getting along. Figure it out by a process of elimination.

    Check your theme is up-to-date. If not, update it. If this doesn’t help, and it is possible, try rolling back to an earlier version. If you can only roll-back one version, try rolling back first, then try updating.

    Check you have the most up-to-date WordPress. If you do, re-install it anyway.

    If the problem is that something you think should show up on a page but it doesn’t, use MySQL to check that the data is actually in the database.

    If all else fails, revert to the last known good back-up. But be aware you may lose changes you have made in the interim period.

    Anyway, once again, thanks for hearing me out!

Viewing 8 replies - 1 through 8 (of 8 total)
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