Can’t Access Photo Message

  • Resolved tommie46

    (@tommie46)


    5 years, 10 months ago

    I just started using your excellent plugin a couple of days ago. I have followed the procedures to authenicate for Google photos including the back – end authenication. I am able to display my Google Photo Albums but when I click on an album I get a new tab saying Can’t Access Photo. But if I close that tab the first photo has opened in Photonic as an overlay just like it should.

    We use Google Suite for the Photo storage – if I am logged in to Google suite, I get the default Google Album gallery instead of the Can’t access message, but again, when I close the tab, the photo is displayed correctly in Photonic. So I am guessing the issue may be with G Suites? Any thoughts on how to resolve? Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    You have another plugin that seems to be interfering here. E.g. when I look at your first album, I see this in the markup:
    <a href="https://photos.google.com/lr/album/ALNB72Jt8fF0JVgyNnVEOJfJmuo7OiH_oNqdXlQdog4JXHV0o3KQtm-mS8srfcOzBqbb0WFdfQHI" class="photonic-google-album-thumb photonic-level-2-thumb " id="photonic-google-album-thumb-ALNB72Jt8fF0JVgyNnVEOJfJmuo7OiH_oNqdXlQdog4JXHV0o3KQtm-mS8srfcOzBqbb0WFdfQHI-1" title="" data-title="Fall Meeting 2018" data-photonic-thumb-size="150" data-photonic-photo-count="100" data-photonic-photo-more="" data-photonic-overlay-size="150" data-photonic-overlay-crop="crop" data-photonic-provider="google" data-photonic-singular="album" data-photonic-popup="hide" onclick="javascript:window.open('https://photos.google.com/lr/album/ALNB72Jt8fF0JVgyNnVEOJfJmuo7OiH_oNqdXlQdog4JXHV0o3KQtm-mS8srfcOzBqbb0WFdfQHI'); return false;">

    The last part, starting with onclick is not from Photonic and seems to have been added by a different plugin. That is hijacking the clicks and is opening the new window. It is hard to say which of your plugins is doing this since you have minification in place.

    Thread Starter tommie46

    (@tommie46)

    Thank you for the prompt and accurate response. It was another plugin called Open External Links in a new window – Duh, I deactivated everything that might create a gallery, just skipped right over the one with the obvious title.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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