Can’t access settings in dashboard

  • Resolved Eric

    (@masterchef93)


    4 years, 7 months ago

    Installed and configured the plugin. It was working fine for about a week. No new plugins/themes added to the site, and the feed stopped displaying and plugin settings are no longer accessible from the WP admin. “Feeds”, “Add New” and “Settings” pages just display a slowly flashing “Spotlight” logo.

    Have cleared caches as instructed in another thread. Did not resolve the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mark Zahra

    (@markzahra)

    Hi @masterchef93, we’ve come across someone else with this issue and what solved it for them was to deactivate all plugins and reactivate them again. Can you test this out on a staging copy of your site by any chance?

    There’s a potential reason for this happening and we’re looking into it. Our REST API catches errors in order to not have the plugin crash, and instead report the error to the UI for you and us to be able to see it. We’re working on when this detection occurs in Spotlight so that unrelated errors do not interfere with Spotlight’s interface.

    A potential fix is to be released next week, but until then, the deactivation option I mentioned earlier may work for you.

    Thread Starter Eric

    (@masterchef93)

    @markzahra This solution worked. Thanks!

    Plugin Author Mark Zahra

    (@markzahra)

    Glad to hear that @masterchef93! We have a fix going out soon to address this issue too.

    How are you liking the rest of the plugin so far? If you’re happy with it, we’d really appreciate it if you could share your thoughts in a review here ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Can’t access settings in dashboard’ is closed to new replies.