Can’t access settings page

  • Resolved JezF

    (@jezf)


    5 years, 5 months ago

    I’ve just installed this plugin and get a blank page when I try to access settings. I get the same whether accessing from the Settings menu or the plugin page. I’m using wordpress v4.8.10. What am I doing wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @jezf,

    Thank you for letting us know about this.
    Just tried to replicate this on my end but could not.

    Please go to this file ‘wp_config.php’ and where you have this define('WP_DEBUG', false);
    change to define('WP_DEBUG', true);
    And then try to access the Settings page again and let me know if you see any errors and what are they.

    All the best,
    Mihaela

    • This reply was modified 5 years, 5 months ago by Miha.
    Thread Starter JezF

    (@jezf)

    Hi Mihaela,

    I tried that change and just got a couple of pages of errors when I tried to login in to my dashboard. I couldn’t even get in to try and access the settings page!

    Regards
    Jeremy

    Could you please send me a screenshot with those errors?
    You can use https://gyazo.com/ to take screenshots and then paste their links here.

    • This reply was modified 5 years, 5 months ago by Miha.
Viewing 3 replies - 1 through 3 (of 3 total)
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