Can't access settings – popup in the way!

  • Resolved gaswirth

    (@gaswirth)


    10 years, 3 months ago

    Hi there,

    I’ve seen a few people post about this before, but I’m getting ready to ditch this plugin since I can’t get to my settings anymore!! The “support us” popup comes up on every page, and I can’t get away from the “Dashboard” panel of W3. I click “Save” or “cancel,” and the popup comes right back, and I cannot get ANYWHERE.

    Please help!! This is absurd!!!

    https://www.ads-software.com/plugins/w3-total-cache/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter gaswirth

    (@gaswirth)

    Let me clarify—I can get TO the settings pages, but each time one loads, the popup is the first to greet me, and MOST importantly, my changes are never saved!! It seems the popup is interrupting the save process. GAH!!!

    Thread Starter gaswirth

    (@gaswirth)

    I was able to fix this by uninstalling and reinstalling everything, including deleting the advanced-cache.php, object-cache.db, and db.php files.

    Regarding the popup issue, please refer to this post.

Viewing 3 replies - 1 through 3 (of 3 total)
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