Cant access site. error: NET::ERR_CERT_REVOKED

  • Resolved RubyA

    (@rubya)


    4 years ago

    It says

    Your connection is not private
    Attackers might be trying to steal your information from https://www.houseofsakinah.org.au (for example, passwords, messages, or credit cards). Learn more
    NET::ERR_CERT_REVOKED

    but i dont have the SSL certificate anymore. Please help! getting this error on every browser, computer in different locations.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    Try discussing this with your hosting provider if haven’t already done so.

    Dion

    (@diondesigns)

    You have a redirect from http: to https:. Check your .htaccess file, and if such a redirect is present, remove it. If the redirect is being caused by something called Strict Transport Security, then in all likelihood your only solution is to install a new SSL certificate.

    Thread Starter RubyA

    (@rubya)

    I’ve tried. They’ve been completely unhelpful. They say the sites fine on their end.

    Thread Starter RubyA

    (@rubya)

    php_value upload_max_filesize 64M
php_value post_max_size 64M
php_value max_execution_time 300
php_value max_input_time 300
# BEGIN WordPress
# The directives (lines) between <code>BEGIN WordPress</code> and <code>END WordPress</code> are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

    this is what the .htaccess says.

    Thread Starter RubyA

    (@rubya)

    Ended up buying a new certificate from https://www.ssltrust.com.au it works.

    Dion

    (@diondesigns)

    Your host, which appears to be crazydomains.com.au is not exactly telling you the truth. (I’m being kind.) Your site uses Strict Transport Security to force https:, and it is something they could have disabled for you.

    In addition, it appears their hosting plans use cPanel, and cPanel has the ability to generate FREE SSL certificates. Is your hosting account control panel cPanel? If it’s cPanel, then if they didn’t tell you that you could obtain a free SSL certificate, or worse, if they disabled the SSL certificate module from cPanel, then you should consider finding a more reputable host.

    Thread Starter RubyA

    (@rubya)

    I knew it had to be something they could disable. No ssl through cPanel. Only way is to buy theirs or third parties. They are SO frustrating to deal with especially when I’m so used to the amazing support of siteground. I’ll likely be changing from them before renewal time.

Viewing 7 replies - 1 through 7 (of 7 total)
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