Can’t access staging dashboard

  • Resolved 14B

    (@biancho)


    9 months ago

    Hi,

    I recently downloaded and activated the WP Staging plugin on our website. Unfortunately I canno’t access the staging dashboard environment. When I open the staging site I get a login form and after entering my credentials I get the see our site with the top bar where is stated: “Staging – our website name Dashboard”. (the top bar is not orange but dark grey).

    When I click on Dashboard I get a page not found error. I am unable to access the dashboard of the staging site. I also tried to add wp-admin (and our custom slug) to the url, but no success.

    I also installed the plugin to another site of us, which is hosted somewhere else. There I have the same issue.

    What am I doing wrong?

    Kind regards,

    Bianca

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor alaasalama

    (@alaasalama)

    Hi Bianca!
    If you have access to the server via FTP/SSH, try to follow this guide to enable Permalinks:
    https://wp-staging.com/docs/activate-permalinks-staging-site/

    If this doesn’t help, then please share the site’s system information from (WP STAGING > System Info) via this form and we will help you further from there.

    Thanks,
    Alaa

    Thread Starter 14B

    (@biancho)

    Hi Alaa,

    Thanks for the quick reply!

    Just followed the guide but with no success, so I am going to fill in the form like you mentioned.

Viewing 2 replies - 1 through 2 (of 2 total)
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