Can’t access to dashboard ( says error too many redirects)

  • Resolved Olga

    (@olol44)


    5 years, 9 months ago

    Hi,

    I have a multisite WP and I can’t access my second dashboard (www.monykabeauty.com/fr/) anymore, at first I had Error 404 when I tried to access Elementor settings and Page window, then I saw a “ERROR TOO MANY REDIRECTS” when trying to connect to my dashboard page and now a “ERR_NETWORK_CHANGED” page when I try to access my first dashboard (www.monykabeauty.com/) that was still accessible 15mins ago, a mess!!

    What I tried to fix this:

    -updating .htaccess with te basics 

    # BEGIN WordPress

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

php_value upload_max_filesize 64M
php_value post_max_size 128M
php_value memory_limit 256M
php_value max_execution_time 300
php_value max_input_time 300

# END WordPress

    -updating URL on wp-config with these wo lines

    
define('WP_HOME','https://www.monykabeauty.com');
define('WP_SITEURL','https://www.monykabeauty.com');

    -deactivating plugins through ftp
    -deactivating themes through ftp
    -updating permalinks when I could still access both dashbords

    Can you help me please ?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi Olga,

    You got 404 error on your on that site and it looks cause by that removed or moved that site and the URL does not changed accordingly, The HTTP 404 Not Found Error means that the webpage you were trying to reach could not be found on the server.

    If you are able to visit the page from another device, such as your phone, clearing the cache and cookies will usually solve the problem.

    Hope it helps.

    Thanks!

    to be a multisite it must have htaccess rules and new instructions in the wp-config.php file https://www.ads-software.com/support/article/create-a-network/ if there are no such rules it means that you use a single installation with a multi-language plugin, I suggest you ask directly in the plugin section so that the developers are aware of it and benefit both you and the whole wordpress community.

    Otherwise with other systems you lose all your work created.

    Thread Starter Olga

    (@olol44)

    @vishal030 @autotutorial I do have a multisite that I set up myself. Each dashboard were working yesterday. But I guess I messed up wit the code.

    I couldn’t fix the problem so I desinstalled and resinstalled WordPress and used a backup SQL I made few days ago. It seems like the table wp-options was the one messing up both websites.

    Can you show the htaccess content?
    What wordpress version did you start with? https://www.ads-software.com/support/article/multisite-network-administration/#htaccess-and-mod-rewrite

    This is a personalized htaccess but one that reflects a single site

    <IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

php_value upload_max_filesize 64M
php_value post_max_size 128M
php_value memory_limit 256M
php_value max_execution_time 300
php_value max_input_time 300

# END WordPress

    When you use plugins that modify wordpress behavior you need to rename only the folder of the individual plugins that do not modify the structure.
    I see a fr in your configuration this is not standard I think it uses a multilingual plug-in, for any problem you have to refer to the support of this plugin otherwise you never solve.

    I hope I helped you showed you what the htaccess file should be for a multisite.

    Hello, everyone i have the same problem i have tried the mentioned solutions and still i can’t access my site.
    my site https://www.pentatech.ga please help

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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