Can't Access Wp-Admin Page

  • I’m using Hostgator as my host, and Fantastico to install WordPress. After the install is completed I attempt to access my WordPress admin area using housewarming-party-invitations.com/wp-admin and get:
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    I got this with another web host so I tried to get around it with a new host but no joy. Is there an issue with Worpdress 3.3.2? I have an htaccess file in the wp-admin directory but it doesn’t have anything in it. I tried to change permissions and still get the same error. Can someone tell me exactly what the issue is and how to fix this please???

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  • Moderator t-p

    (@t-p)

    Is there an issue with Worpdress 3.3.2?

    nt that I am aware of.

    500 Internal Server Error error

    -Error 500 ISE is very generic and can be caused by numerous underlying issues. Your first step should be locating error log for your hosting account or asking support to help with that.

    – It may indicate .htaccess issue. Regenerate .htaccess, and be sure the encoding in your text editor is Unicode No BOM

    -It may also indicate a problem with the configuration on the server. Usually your hosting company tech support can help.

    – it could be problem with the plugins. try resetting the plugins folder by FTP or phpMyAdmin.

    – it could be a problem with the theme. Momentarily, try switching to the default twentyeleven theme via FTP by renaming your current theme to rule out any theme specific issue.

    – if these steps don’t help, download WordPress again and replace your copies of everything EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies. This should replace your core files without changing your content and settings in wp-config.php file and the /wp-content/ directory.

    – Also, check with your host if the domain name is configured properly to point to public_html folder

    It would be better to install WordPress yourself then using such tools as Fantastico. It is a very simply procedure, described below;

    1. Delete all the files which are already on your website.
    2. Download the latest WordPress from here.
    3. Extract all the files.
    4. Rename wp-config-sample.php to wp-config.php.
    5. Enter the db host (typically localhost, database name, username and password) and upload all the files.
    6. Access https://[yourwebsite]/ and you will be prompted with an easy to use installation wizard.

    That should be it.

Viewing 2 replies - 1 through 2 (of 2 total)
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