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  • Plugin Support Jerlyn

    (@jerparx)

    Hi @johnmiller083 ,

    We are sorry to hear that you are unable to access the Yoast SEO settings. We understand how frustrating this could be.
    -Can you please confirm if this is happening on Yoast SEO 15.2?
    -If you updated to the latest version 15.2, does the issue resolve?
    -Are all your other plugins and themes updated?

    If everything is updated to the latest but the issue persists, we suggest performing a conflict check.

    The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    Looking forward to your response.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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