Can’t access Yoast SEO settings

Hi @mrblack1989 ,

We’re sorry that you are experiencing problems that might be caused by our plugin!

Just to be sure, we would like to rule out any plugin or theme conflicts that may occur. The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?

Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

@jerparx I tried the above methods but still got the error, hoping to get a newer update to fix this.

I downgraded to 15.1 and it works fine

Hi @mrblack1989 ,

That’s very odd. We have tested Yoast SEO 15.2 on WordPress 5.5.1 with the Twenty-nineteen theme but could not replicate the issue.

Can you please provide us with the error message you are getting on the console? Here’s how you can check it: https://yoast.com/help/how-to-find-javascript-errors-with-your-browsers-console/.

Also, can you please confirm if your site is hosted on Siteground?

Hi @jerparx Thank you, I’ve fixed all right

Hi @mrblack1989 ,

Can you share how you fixed your issue? Was it the downgrade?

I fix it version 15.2, this error is because the css, js file has not been updated

@mrblack1989 How did you update css and js? I installed the plugin manually but run in same issue.

• This reply was modified 4 years, 4 months ago by azurblossom.