Can't activate the plugin

  • Resolved kkradel

    (@kkradel)


    9 years, 10 months ago

    I had been using version 1.0.2, and updated yesterday to 1.0.3, updating via clicking the update link on my plugins page.

    I walked away from it, then today noticed that my avatars were Mystery Men. So I went to the plugins page and noticed that the plugin wasn’t activated. Tried activating it a few times to no avail.

    Deleted the plugin and re-installed. Same problem. Can’t get it to activate. Haven’t yest found a 1.0.2 version to re-install to see if it will go back to working.

    Using WordPress: 4.1.1
    Using other BuddyPress Plugins: Activity Plus, Activity Privacy, Automatic Friends, Group Tags, and Tool Bar, plus a few WordPress plugins that worked fine before the update.

    https://www.ads-software.com/plugins/buddypress-first-letter-avatar/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author DanielAGW

    (@danielagw)

    If you cannot activate the plugin, it probably means you have PHP 5.3 or lower. PHP 5.3 is no longer supported version and BuddyPress First Letter Avatar does not work with it.

    You can check what PHP version you currently have by using a phpinfo() function for this or, for example, this plugin – https://www.ads-software.com/plugins/display-php-version/

    Please check your PHP version and let me know if this is the reason.

    Old plugin versions are available in Developers section of the plugin page – https://www.ads-software.com/plugins/buddypress-first-letter-avatar/developers/ (see Other versions section). But please, update your PHP version – it’s very simple process, your hosting provider can do it for you – just e-mail them and tell you need at least PHP 5.4.x. Quick updating moves the web forward! PHP 5.3 is no longer updated and it is not safe to use it.

    Thread Starter kkradel

    (@kkradel)

    OK, I did look to see my PHP version and it is 5.3.27 … I hadn’t looked because when I read the Changelog, it said that 5.4 was required for versioin 1.0.2, and it worked fine on my site.

    Oh well, it was nice while it lasted. I’ll check back in when my web hosting service updates PHP.

    Plugin Author DanielAGW

    (@danielagw)

    Updating PHP is also very important from security reasons. PHP 5.3 has reached EOL (end-of-life). Here is the list of unsupported PHP branches – https://php.net/eol.php. As you can see, PHP 5.3 has not been supported for more than 8 months already. So right now it is just very old software and more and more scripts will not be working on it.

    I am sure your hosting provider will do it within a minutes. Many users can do it by themselves in their cPanel or DirectAdmin – but it can be done by a hosting provider himself too. Also, it would be a good idea to update not only to 5.4, but to 5.5 or even 5.6 – to make sure you will not have to update again for a long time.

    Until then, you can continue using BuddyPress First Letter Avatar version 1.0.2 – https://downloads.www.ads-software.com/plugin/buddypress-first-letter-avatar.1.0.2.zip. It required PHP 5.4 only “on paper”. This is a link to a zip file – put its content manually to wp-content/plugins/buddypress-first-letter-avatar/ via FTP and everything will work just fine.

    Thread Starter kkradel

    (@kkradel)

    Oh, thanks for pushing me to read every single bit of the control panel. I finally found it way at the very bottom. Very tiny PHP icon that doesn’t really give the impression that one can change versions.

    My previous web hosting service just did regular PHP upgrades in the background.

    All is working now.

    Thanks!

    Plugin Author DanielAGW

    (@danielagw)

    Fantastic, thanks for letting me know! I hope you enjoy the plugin.

    Cheers,
    Dan

Viewing 5 replies - 1 through 5 (of 5 total)
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