Can't activate the plugin

  • Resolved Eyyina

    (@rejhina)


    11 years ago

    I can’t have the plugin activated. It shows the error below:

    Plugin could not be activated because it triggered a fatal error.

    Could it be a conflict with other plugins I’m using?

    Here are the active plugins on my site right now:

    Custom CSS Manager
    Facebook Comments
    Recent Posts Widget Extended
    Regenerate Thumbnails
    WP Simple Adsense Insertion

    The reason why I want to use your plugin is I want Facebook to display the correct excerpt and image when people click on the share button at the bottom of my posts. Right now it the facebook excerpt looks messy because it include the Post Author, the Post Date and the number of comments on the facebook description.

    You can try clicking the Facebook share button on the bottom of this post to see what I mean: https://atchuup.com/manta-resort-pemba-island-tanzania/

    https://www.ads-software.com/plugins/nextgen-facebook/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    It could be a bug in another plugin. See the “Debug the Front-End” section in https://surniaulula.com/codex/plugins/nextgen-facebook/notes/debugging-and-problem-solving/ to figure out which one it is.

    Let me know what error shows up in your wp-content/debug.log file — I might be able to code around the it.

    js.

    Thread Starter Eyyina

    (@rejhina)

    Hi JS,

    Thanks for the quick reply.

    I have added the debug code in the config file then i tried to reactivate your plugin. Still the same error.

    I tried to look for the debug.log file but can’t find it in the specified directory..

    Thanks.

    Plugin Author JS Morisset

    (@jsmoriss)

    Are you sure there isn’t another WP_DEBUG definition higher up in the wp-config.php file? If one is set to ‘false’ then it can’t be redefined. Try adding the following near the top of the wp-config.php file:

    define('WP_DEBUG', true);
if ( defined('WP_DEBUG') && WP_DEBUG == true ) {
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors',0);
}

    The debug.log should be located in your wp-content/ folder.

    js.

    Thread Starter Eyyina

    (@rejhina)

    Hi JS,

    I tried that.

    The WP_DEBUG was defined as false previously but I commented it out and replaced it with the code you provided.

    Still can’t find the debug.log file inside the wp-content/ folder.

    Regards,

    Regina

    Plugin Author JS Morisset

    (@jsmoriss)

    Make sure WP_DEBUG_LOG is not defined higher up in your wp-config.php file as well. If you put the code I provided near the top (after <?php), you should be good.

    js.

    Plugin Author JS Morisset

    (@jsmoriss)

    BTW, you may also want to check your webserver’s error log. ??

    js.

    Plugin Author JS Morisset

    (@jsmoriss)

    Let me know if you were able to find the error and/or debug logs, and which error messages you found…

    Thanks,

    js.

    Plugin Author JS Morisset

    (@jsmoriss)

    It’s been a few days without any news, so I’ll assume the problem has been fixed and resolve this thread. Feel free to post a follow-up if there’s anything else.

    Thanks,

    js.

Viewing 8 replies - 1 through 8 (of 8 total)
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