can’t activate this plugin

XO from https://www.ads-software.com/support/topic/cannot-activate-plugin-62/

@philvenvue3d

thanks for your time.
the original topic was set as “resolved”, but the problem keeps, that’s the reason I opened this one.
any tip?

I cant activate it either. Everytime I install this plugin it breaks my whole wordpress.

Hello,

I’m having the same error..

My business is going to die like this!
My customers can’t wait! I’ve paid for nothing!

grrrrrrr,

Kaja

Hello @paulomoro, @kajakoenders, and others

So sorry for the inconvenience this might have caused you. Looks like there was a temporary issue with our server which might have caused the issue earlier when you tried to activate the plugin or import the site.

Could you please try to activate now and let us know if you still face the issue?

hallo @brainstormteam
thanks for the reply.
i’ve tried again and now is up and running!

thanks for the support. i will let you know if anything goes wrong (hope not) ??

please I am experiencing this same issue tried installing the plugin multiple times today but it crashes my website.

Hi @halveen,

When your site crashes, was it just after you installed the plugin or after imported the Starter Template?
?
?Please also make sure to check that your system meets the system requirements mentioned in this doc.
?
???Kind regards,
?Herman ??

yes it crashes after installing the plugin, I am not running it on my system its on a live server

Hi @halveen,

?Could you please try to disable all of the installed plugins and just let this plugin active and see how it goes?

Furthermore, would you mind to reach out to us through our Support Portal so we can take a look closer on this? Please also mention about this topic when you create a ticket, so we can monitor them both.

Kind regards,
Herman ??