Can't add a group

An update on the earlier post – it appears that the mysql tables used by the plugin weren’t installed and nor was the redirection_options field added to wp_options.

I’ve tried removing and re-installing the plugin – but to no effect. I can see now why the I couldn’t add the group and why the default group values weren’t showing up which would otherwise have let me add a redirection.

But I’m stuck on how to get the plugin to install properly.

On the Redirections options page press is a delete button. Press this to completely uninstall all tables and options. If you then re-enable the plugin it will a fresh install.

I tried that. But the same thing happened with the fresh install. None of the new tables were created in the database – only one of the config fields on the wordpress options table.

It may be a server issue (e.g. create table not allowed) and I’ve got the hosting company looking at it. They have been able to reproduce the problem but as yet haven’t found a solution. I’ll update the ticket if they get back to me with anything useful.

I should add that in further tests I encountered exactly the same problem installing a different plugin on a different site on the same server. That would appear to suggest the WordPress user didn’t have create table rights in MySQL.

However the hosting company looked at the server and said it was all set up correctly – although they had been able to reproduce the problem I had reported to them.

Funnily enough though – after they got back to me the plugin installation worked properly using exactly the same steps as before!!

So – problem solved!!!

I had the same problem.
The reason was that the user operating the SQL databases had only read-write privileges. Thus the 4 Redirection tables (wp_redirection_404.sql, wp_redirection_groups.sql, wp_redirection_items.sql, wp_redirection_logs.sql) could not be created.
Setting it as administrator resolved the issue.

Maybe a better error handling with a more explicit error message (“Please specify a group name” doe snot tell anything) would have helped.

I have the same problem that I cannot create a group. I tried reinstalling via WP as well as with the Git download. I used the delete function but then the next install returns an error that “the plugin generated 1140 signs of unexpected output during activation”. I am using a WP account that successfully installed other plugins that created DB tables. What could be wrong? How can I check the DB authorization of my WP admin account? Thanks in advance! Wouter