Can’t Add Atributes ina New Product.
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Hello, I am trying to add a New Product, but the Attributes section does not work. I select any of the possible attributes in the dropdown, click Add and they are not added.
Save Draft and Update don’t work either.
Publish only works if nothing is changed inside the Publish block. If any of the options are changed, Publish no longer works.
This is happening since I updated to version 6.4.0
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Hi @acarballal,
I’ve tested here, and I can’t reproduce this on my test sites. Can you please try to clear your browser and site cache? Get to know how here:
https://www.ads-software.com/support/article/optimization-caching/
If the issue persists, can you, please, share a full and uncropped screenshot of what you’re seeing and also a System Status report with us?
For the screenshot, I’d recommend using:?https://snipboard.io/
You can find your System Status via
WooCommerce > Status
. Select “Get system report” and then “Copy for support”.?Once you’ve done that, paste it here in your response.Best,
Hello again, I cleared browser and site cache. The issue persists, so I made some videos:
And this is my system status report:
### WordPress Environment ### WordPress address (URL): https://www.almacendecuentos.com Site address (URL): https://www.almacendecuentos.com WC Version: 6.4.0 REST API Version: ? 6.4.0 WC Blocks Version: ? 7.2.1 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 3.3.2 Log Directory Writable: ? WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 368 MB WP Debug Mode: – WP Cron: ? Language: es_ES External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.27 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 10000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 10.2.41-MariaDB-cll-lve Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.4.0 WC Database Prefix: wp_ Tama?o total de la base de datos: 246.96MB Tama?o de los datos de la base de datos: 178.50MB Tama?o del índice de la base de datos: 68.46MB wp_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_actionscheduler_actions: Datos: 3.08MB + índice: 4.23MB + Motor InnoDB wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_actionscheduler_logs: Datos: 2.20MB + índice: 1.78MB + Motor InnoDB wp_amazoncache: Datos: 19.10MB + índice: 0.17MB + Motor MyISAM wp_amz_amazon_cache: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_amz_amzkeys: Datos: 0.00MB + índice: 0.01MB + Motor MyISAM wp_amz_assets: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_amz_cross_sell: Datos: 0.01MB + índice: 0.00MB + Motor MyISAM wp_amz_import_stats: Datos: 0.02MB + índice: 0.16MB + Motor InnoDB wp_amz_locale_reference: Datos: 0.09MB + índice: 0.04MB + Motor MyISAM wp_amz_products: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_amz_queue: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_amz_report_log: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_amz_search: Datos: 0.00MB + índice: 0.00MB + Motor MyISAM wp_amz_sync_widget: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB wp_amz_sync_widget_asins: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_b2s_posts: Datos: 0.08MB + índice: 0.14MB + Motor InnoDB wp_b2s_posts_drafts: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_b2s_posts_favorites: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_b2s_posts_network_details: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_b2s_posts_sched_details: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_b2s_post_sched_settings: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_b2s_user: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_b2s_user_contact: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_b2s_user_network_settings: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_berocket_termmeta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_cegg_autoblog: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_cegg_price_alert: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_cegg_price_history: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB wp_cegg_product: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_cli_cookie_scan: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_cli_cookie_scan_categories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_cli_cookie_scan_cookies: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_cli_cookie_scan_url: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_cli_scripts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB wp_cpd_counter: Datos: 14.52MB + índice: 5.03MB + Motor InnoDB wp_dgwt_wcas_index: Datos: 1.52MB + índice: 0.08MB + Motor InnoDB wp_dgwt_wcas_invindex_cache: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_dgwt_wcas_invindex_doclist: Datos: 4.52MB + índice: 5.03MB + Motor InnoDB wp_dgwt_wcas_invindex_hitlist: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_dgwt_wcas_invindex_info: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_dgwt_wcas_invindex_wordlist: Datos: 1.52MB + índice: 1.52MB + Motor InnoDB wp_dgwt_wcas_tax_index: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB wp_dgwt_wcas_var_index: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_dynamic_widgets: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_eafl_clicks: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_e_submissions: Datos: 0.02MB + índice: 0.27MB + Motor InnoDB wp_e_submissions_actions_log: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB wp_e_submissions_values: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_FinalTiles_gallery: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_FinalTiles_gallery_images: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_litespeed_img_optm: Datos: 3.52MB + índice: 3.03MB + Motor InnoDB wp_litespeed_img_optming: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_litespeed_url: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_litespeed_url_file: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB wp_masterslider_options: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_masterslider_sliders: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_maxbuttonsv3: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_maxbuttons_collections: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_maxbuttons_collections_trans: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_mo_openid_linked_user: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ms_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_options: Datos: 4.11MB + índice: 0.19MB + Motor InnoDB wp_photoblocks: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_podsrel: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_postmeta: Datos: 46.56MB + índice: 11.03MB + Motor InnoDB wp_posts: Datos: 27.55MB + índice: 3.67MB + Motor InnoDB wp_pts_tables: Datos: 0.36MB + índice: 0.00MB + Motor InnoDB wp_rank_math_analytics_gsc: Datos: 1.52MB + índice: 3.59MB + Motor InnoDB wp_rank_math_analytics_inspections: Datos: 0.22MB + índice: 0.14MB + Motor InnoDB wp_rank_math_analytics_objects: Datos: 0.25MB + índice: 0.11MB + Motor InnoDB wp_rank_math_internal_links: Datos: 1.52MB + índice: 0.38MB + Motor InnoDB wp_rank_math_internal_meta: Datos: 0.09MB + índice: 0.00MB + Motor InnoDB wp_slim_events: Datos: 1.52MB + índice: 0.39MB + Motor InnoDB wp_slim_events_archive: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_slim_stats: Datos: 20.55MB + índice: 10.58MB + Motor InnoDB wp_slim_stats_archive: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB wp_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_social_users: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_statistics_exclusions: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_statistics_historical: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_statistics_pages: Datos: 0.05MB + índice: 0.08MB + Motor InnoDB wp_statistics_search: Datos: 0.28MB + índice: 0.36MB + Motor InnoDB wp_statistics_useronline: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_statistics_visit: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_statistics_visitor: Datos: 3.52MB + índice: 7.58MB + Motor InnoDB wp_statistics_visitor_relationships: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_ta_link_clicks: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_ta_link_clicks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_termmeta: Datos: 0.22MB + índice: 0.31MB + Motor InnoDB wp_terms: Datos: 0.36MB + índice: 0.44MB + Motor InnoDB wp_term_relationships: Datos: 1.52MB + índice: 1.52MB + Motor InnoDB wp_term_taxonomy: Datos: 1.52MB + índice: 0.39MB + Motor InnoDB wp_tinvwl_analytics: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_tinvwl_items: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_tinvwl_lists: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_tm_taskmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_tm_tasks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_usermeta: Datos: 0.08MB + índice: 0.06MB + Motor InnoDB wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_wc_admin_notes: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB wp_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_wc_product_attributes_lookup: Datos: 1.52MB + índice: 0.98MB + Motor InnoDB wp_wc_product_meta_lookup: Datos: 0.16MB + índice: 0.33MB + Motor InnoDB wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wfblockediplog: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wfblocks7: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_wfconfig: Datos: 3.52MB + índice: 0.00MB + Motor InnoDB wp_wfcrawlers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wffilechanges: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wffilemods: Datos: 2.52MB + índice: 0.00MB + Motor InnoDB wp_wfhits: Datos: 0.20MB + índice: 0.08MB + Motor InnoDB wp_wfhoover: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wfissues: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_wfknownfilelist: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB wp_wflivetraffichuman: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wflocs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wflogins: Datos: 0.22MB + índice: 0.13MB + Motor InnoDB wp_wfls_2fa_secrets: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_wfls_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wfnotifications: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB wp_wfpendingissues: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_wfreversecache: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wfsnipcache: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB wp_wfstatus: Datos: 0.13MB + índice: 0.09MB + Motor InnoDB wp_wftrafficrates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_woof_stat_buffer: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_woof_stat_tmp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_wpforms_tasks_meta: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB wp_yasr_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_yasr_multi_set: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_yasr_multi_set_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_yasr_multi_values: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_yith_wcwl: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_yith_wcwl_lists: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_yoast_indexable: Datos: 3.52MB + índice: 1.19MB + Motor InnoDB wp_yoast_indexable_hierarchy: Datos: 0.08MB + índice: 0.14MB + Motor InnoDB wp_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_yoast_primary_term: Datos: 0.13MB + índice: 0.16MB + Motor InnoDB wp_yoast_seo_links: Datos: 0.27MB + índice: 0.20MB + Motor InnoDB wp_yoast_seo_meta: Datos: 0.13MB + índice: 0.00MB + Motor InnoDB wp_yuzoviews: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB ### Post Type Counts ### _pods_field: 1 _pods_pod: 3 amn_mi-lite: 1 amp_validated_url: 57 attachment: 4238 awl-labels: 6 br_labels: 2 br_product_filter: 2 cookielawinfo: 6 custom_css: 4 custom-css-js: 2 customize_changeset: 1 eic_grid: 7 elementor_library: 1 jetpack_migration: 2 nav_menu_item: 24 oembed_cache: 48 page: 73 post: 1 product: 1275 product_variation: 1 revision: 5717 tablepress_table: 57 thirstylink: 1 wpforms: 1 yith-wcbm-badge: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (34) ### Ocean Extra: por OceanWP – 1.9.4 A-Z Listing: por Dani Llewellyn – 4.2.1 Ad Inserter: por Igor Funa – 2.7.13 Advanced Woo Labels: por ILLID – 1.41 FiboSearch - AJAX Search for WooCommerce (Pro): por Equipo de FiboSearch – 1.17.0 Akismet Anti-Spam: por Automattic – 4.2.2 Producto de Amazon En un Post: por KryptoniteWP – 5.2.2 Catch IDs: por Catch Plugins – 2.5 Editor clásico: por Colaboradores de WordPress – 1.6.2 Code Snippets: por Code Snippets Pro – 2.14.3 Simple Custom CSS and JS: por SilkyPress.com – 3.39 Elementor Pro: por Elementor.com – 3.6.4 Elementor: por Elementor.com – 3.6.2 Ko-fi Button: por Ko-fi Team – 1.1.0 List Custom Taxonomy Widget: por Nick Halsey – 4.1 LiteSpeed Cache: por LiteSpeed Technologies – 4.6 Loco Translate: por Tim Whitlock – 2.6.1 Ocean Custom Sidebar: por OceanWP – 1.0.8 Ocean Product Sharing: por OceanWP – 2.0.2 Ocean Social Sharing: por OceanWP – 2.0.1 Ocean Stick Anything: por OceanWP – 2.0.3 Rank Math SEO: por Rank Math – 1.0.86.2 Shortcodes Ultimate: por Vladimir Anokhin – 5.12.0 Orbit Fox Companion: por ThemeIsle – 2.10.11 TI WooCommerce Wishlist: por TemplateInvaders – 1.42.1 Woo Products Widgets For Elementor: por Themelocation – 1.0.5 Woocommerce Single Product Page Customizer: por Geek Code Lab – 2.2 WooCommerce Improved External Products: por Ewout Fernhout – 1.5.12 WooCommerce: por Automattic – 6.4.0 WP Cookie Law Info: por Anshul Labs – 1.0 WP Last Login: por Konstantin Obenland – 4 Slimstat Analytics: por Jason Crouse – 4.9.0.1 WPForms Lite: por WPForms – 1.7.3 Custom Product Tabs para WooCommerce: por YIKES Inc. – 1.7.7 ### Inactive Plugins (1) ### PW WooCommerce Bulk Edit: por Pimwick LLC – 2.95 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### Elementor Safe Mode: por Elementor.com – 1.0.0 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Base de la tienda: #1199 - /tienda/ Carrito: #6599 - /carrito/ Finalizar compra: #6600 - /finalizar-compra/ Mi cuenta: #6612 - /mi-cuenta/ Términos y condiciones: #1335 - /aviso-legal/ ### Theme ### Name: OceanWP Version: 3.2.1 Author URL: https://oceanwp.org/about-me/ Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo WooCommerce Support: ? ### Templates ### Overrides: oceanwp/woocommerce/cart/mini-cart.php oceanwp/woocommerce/content-single-product.php oceanwp/woocommerce/loop/loop-start.php oceanwp/woocommerce/single-product/title.php ### Plantillas de TI WooCommerce Wishlist ### Anulaciones: – ### Action Scheduler ### Complete: 6.617 Oldest: 2022-03-15 13:09:52 +0100 Newest: 2022-04-15 12:59:09 +0200 Failed: 14 Oldest: 2021-09-04 16:19:01 +0200 Newest: 2022-01-26 13:06:43 +0100 Pending: 5 Oldest: 2022-04-16 05:53:49 +0200 Newest: 2022-04-22 11:32:53 +0200 ### Status report information ### Generated at: 2022-04-15 13:06:11 +02:00
Hi @acarballal
Thank you for sharing the videos and system status report. (I can understand the issue better!)
This kind of problem is usually caused by a conflict with your theme or with another plugin. To determine what’s causing the issue, please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.
You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Ok, I switch my theme to Storefront and disabled all plugins except Woocommerce.
The issue persists.So the problem is the new version of Woocommerce???
System status report:
### WordPress Environment ### WordPress address (URL): https://www.almacendecuentos.com Site address (URL): https://www.almacendecuentos.com WC Version: 6.4.0 REST API Version: ? 6.4.0 WC Blocks Version: ? 7.2.1 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 3.3.2 Log Directory Writable: ? WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 368 MB WP Debug Mode: – WP Cron: ? Language: es_ES External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.27 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 10000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 10.2.41-MariaDB-cll-lve Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.4.0 WC Database Prefix: wp_ Tama?o total de la base de datos: 249.96MB Tama?o de los datos de la base de datos: 181.50MB Tama?o del índice de la base de datos: 68.46MB wp_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + 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Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Base de la tienda: #1199 - /tienda/ Carrito: #6599 - /carrito/ Finalizar compra: #6600 - /finalizar-compra/ Mi cuenta: #6612 - /mi-cuenta/ Términos y condiciones: #1335 - /aviso-legal/ ### Theme ### Name: Storefront Version: 4.1.0 Author URL: https://woocommerce.com/ Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Completo: 6.608 Oldest: 2022-03-17 11:41:41 +0100 Newest: 2022-04-15 15:44:36 +0200 Fallida: 14 Oldest: 2021-09-04 16:19:01 +0200 Newest: 2022-01-26 13:06:43 +0100 Pendiente: 2 Oldest: 2022-04-16 05:53:49 +0200 Newest: 2022-04-21 14:12:13 +0200 ### Status report information ### Generated at: 2022-04-15 15:45:00 +02:00
- This reply was modified 2 years, 7 months ago by acarballal.
Hi @acarballal,
So the problem is the new version of Woocommerce???
It doesn’t seem to be related to WooCommerce 6.4.0 as we’re currently able to add attributes with that version. If it did not work we would see it in all installations and not just on yours.
I am thinking about these possible indications to follow for the moment:
– Deactivate all extensions from your browser or try with another browser and/or a different device/connection.
– Flush the cache from your LiteSpeed Cache plugin and also clear the server-side cache.
– Check for errors under WooCommerce > Status > Logs (if available).
– Open the browser console and see if you can spot errors there.Let us know how it goes.
I have already found the cause of the malfunction.
I accessed with another browser (Chrome), and everything was working properly.
So I went back to Firefox and deactivate the extensions. The problem was then solved.
I activated the firefox extensions one by one again and found that one of them was caussing the issue: Diccionario RAE (an spanish dictionary I installed last week).
Now everything is working without any problem.
Thank you very much for your help!Awesome 😀. Glad we could help with suggestions to get this sorted out!
I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
Cheers.
- The topic ‘Can’t Add Atributes ina New Product.’ is closed to new replies.