Can’t Add FedEx To Shipping Zones

  • Resolved mfghost

    (@mfghost)


    9 months, 3 weeks ago

    I added the FedEx plugin because I sell spray paint & it needs to be shipped via ground shipping so I installed the plugin, and it shows at checkout but even after selecting FedEx shipping for the aerosol products you can still select other shipping methods. I thought if I created the Ground shipping method for the spray paint then in each paint product chose FedEx shipping only the FedEx method would be available. If the customer can still select USPS then I have to email them and have them send the rest of the money for the shipping price (because they always choose the cheapest price regardless of notification)…I also added a “shipping conditions” plugin to try to force any spray paint product to have to use FedEx but when I go to select FedEx when I create the condition it says there is no FedEx shipping. I’m at a loss here. Is there something I’m missing?? The rates show up and the plugin works for the most part but for what I *really* need it to do I can’t get it to work. Any help is appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WojtekPS

    (@wojtekpyrgies)

    Hi @mfghost
    Thanks for reaching us. The FedEx plugin doesn’t have a built-in feature that allows for assigning its services to particular products. Can you explain how you created the FedEx ground shipping method exclusively for spray products?
    However, I have checked your website and I only got the FedEx ground shipping method when I added the spray product (Flame Orange Booster – Ultra Chrome) to the cart.
    Can you advise for which spray products the FedEx shipping method is unavailable? Is the issue still occurring?

    Keep in mind that if you are using a third-party “shipping conditions” plugin this may be the reason why the FedEx shipping method may not be available when it should be. Third-party plugins simply may not integrate with our plugin.

    Regards,
    Wojtek

    Plugin Support WojtekPS

    (@wojtekpyrgies)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 2 replies - 1 through 2 (of 2 total)
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