can’t add fields in my Gravity Form

  • Resolved dlune

    (@dlune)


    4 years, 8 months ago

    Hi,
    Thanks pour your plugin. I’m verry interesting by pro version. But before, can you help me fix problems ?

    1/When plugin is activate, i can’t add fields in my Gravity Form.
    2/I have “tooltip” and “view mode” but not “icon”.
    3/When plugin is activate, the height of my theme’header is very big (100% of page). My theme is OceanWP.
    4/ plugin seems not compatible with Gravity Forms Image Choices from JetSloth. Do you think you can fix it ?

    Look forward to hearing back

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author sehreideas

    (@sehreideas)

    Thanks for your message,
    1- this issue now fixed in version 1.3.1
    2- the problem with icon is in front or in admin form setting page?
    For other issues please send the related page url.
    SehreIdeas support team

    Thread Starter dlune

    (@dlune)

    Hi,
    1-Thanks for issue1, it works now.
    2-icon field is not display in admin form setting page.
    My site is under construction, can you give me your IP for allow you see the page ? Thanks.

    Plugin Author sehreideas

    (@sehreideas)

    We thought your issue is the unavailability of showing tooltip icons. Icon field is available in BeautyGravity Pro
    Our IP ADDRESS IS:198.20.116.122
    SehreIdeas support team

    Thread Starter dlune

    (@dlune)

    Hi,
    The related page url for theme’header problem: https://wp.dlune.net/532fr/
    Jean-Luc

    Plugin Author sehreideas

    (@sehreideas)

    Hi,
    to solve the issue please send the Username & password of your Admin panel to this E-Mail
    [email protected]
    SehreIdeas support team

    Plugin Author sehreideas

    (@sehreideas)

    Hi,
    Your intended issue is now solved.
    We updated your plugin.
    SehreIdeas support team

    Thread Starter dlune

    (@dlune)

    Header is now correctly displayed, thanks for your fix!

    Last problem on my list, plugin seems not compatible with Gravity Forms Image Choices from JetSloth. When a theme is set, no image is displayed.

    Do you think you can fix it ? (I added the plugin on the site)

    Plugin Author sehreideas

    (@sehreideas)

    Hi,
    Your issue is now being solved by our Dev team.
    SehreIdeas support team

    Thread Starter dlune

    (@dlune)

    Hi,
    Thanks.
    The images are displayed, but they are displayed with faults. There are display differences when a theme is selected or not.

    Plugin Author sehreideas

    (@sehreideas)

    Hi
    We have not understood the difference mentioned by you. Please in case using USE IMAGE option, change VIEW MODE field to BUTTON mode
    SehreIdeas support team

    Thread Starter dlune

    (@dlune)

    Hi,
    BUTTON MODE is required indeed when we USE IMAGE.
    However, when theme is set to “Microsoft” for exemple, if screen size is lower 625px, images are hidden and buttons not align correctly.
    Mobile-friendly is very important for us.

    Plugin Author sehreideas

    (@sehreideas)

    Dear sir
    We have updated your plugin and solved the confliction with Jetsloth plugin. Please let us know if you have further problems .
    SehreIdeas support team

    Thread Starter dlune

    (@dlune)

    Hi,
    you are a great team! thanks for your bug fixes.
    Jean-Luc

Viewing 13 replies - 1 through 13 (of 13 total)
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