Can’t add multiple quantities

  • Resolved david.amor

    (@davidamor)


    7 years ago

    Hello,

    Any idea why I can only add one ticket at once to the basket despite choosing more?

    Thanks

    David

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Chris

    (@weazel91)

    Hi David,

    I had this the other day, I cleared by cookies and it solved it but I’ve just visited your website and had the same issue. Did you not have the dropdown option on your website earlier on?, as I have just sent you off an email to your contact us email on your website about a few questions with your trolley that I quite liked and wished to replicate.

    Does it work with the dropdown option as I’m sure that did for me earlier?

    Thread Starter david.amor

    (@davidamor)

    Same problem in incognito mode which suggests it’s not cookies.

    I switched from dropdown to inputbox to see if that’s helped but I don’t think it has.

    I don’t know if our Contact Us is working as I’m replacing the SMTP server function on that site. You can find me using my username plus @exeterstreethall.org at the end.

    Happy to help with your trolley question which is probably the ‘how did you hear of us function’. I’ll put that in another post here.

    • This reply was modified 7 years ago by david.amor.
    Chris

    (@weazel91)

    Hi David,

    That’s the one. I have some custom elements but not ones that were required. Never quite realised it was as easy to make it required by adding a “Required” tag!

    Gent, thanks!

    Thread Starter david.amor

    (@davidamor)

    Just bumping this one because we went off topic.

    Plugin Author Malcolm

    (@malcolm-oph)

    Can you upgrade to 6.5.2 and then try again?

    Thread Starter david.amor

    (@davidamor)

    That doesn’t seem to fix it. Would it be useful for you to have my WordPress login?

    Plugin Author Malcolm

    (@malcolm-oph)

    It turns out I have it from last time … I’ll see what I can find out later ….

    Plugin Author Malcolm

    (@malcolm-oph)

    Two problems:

    1. Your custom javascript bypassed the Add ticket javascript code which the box-Office relies on.

    2. A bug in StageShow reset the quantity to 1 for Box Office pages with a Add button for each price. Fixed in v 6.5.3

    Incidently, it looks like your WP site has a permissions issue. Plugins (not just StageShow) sometimes report errors creating files and folders.

    Thread Starter david.amor

    (@davidamor)

    Thank you, Malcolm.

    I’ve been trying to solve my permission issues for a while now. There’s some kind of issue in the Bitnami EC2 instance of WordPress. I’ve tried to fix it but likely created more issues than I’ve fixed.

    In truth, I have no idea what I’m doing.

Viewing 9 replies - 1 through 9 (of 9 total)
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