Can't add or delete tags anymore! How to troubleshoot?

  • Resolved herojig

    (@herojig)


    9 years, 5 months ago

    Hi all, I can’t seem to add or delete tags on a post anymore, which are critical to this site: sample page – for example on that page I want to delete some, on others I want to add. It was all working until yesterday ?? Well, thx for any help. I know there is a troubleshooting procedure for plugins, I just don’t know what it is…

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator James Huff

    (@macmanx)

    Try adding define('CONCATENATE_SCRIPTS', false); to your wp-config.php file just below the define('DB_HOST' line.

    To do so, access your server via FTP or SFTP and edit the file with a plain text editor.

    https://codex.www.ads-software.com/Editing_wp-config.php#Disable_Javascript_Concatenation

    Thread Starter herojig

    (@herojig)

    Hi there James, just when I went to add this, the problem went away. I was able to add / subtract tags again. Not sure what the problem was, perhaps pHp ran out of memory and then the site recycled (GoDaddy), not sure, but it the problem comes up again I will come back to this ??

    Thread Starter herojig

    (@herojig)

    No, it’s back! Seems the problem is just for certain pages! Like this one: https://www.phoenixstudiosnepal.com/john-child/
    driving me nuts ?? And I updated wp-config to no effect, but thx!

    Moderator James Huff

    (@macmanx)

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter herojig

    (@herojig)

    Thx James, I guess I don’t do that on the live site eh? I have a backup I can try this procedure out on. Will do and report back ?? thx again for taking the time to help!

    Ps. Do you happen to know how to exclude the sidebar from a search results page? Is that theme dependent (ie. search.php within a theme) or something more broad?

    Moderator James Huff

    (@macmanx)

    I guess I don’t do that on the live site eh?

    You can do it on the live site, it should take only a few minutes to see if the problem still occurs and then switch everything back on.

    Do you happen to know how to exclude the sidebar from a search results page?

    What is the name of your theme, and where did you get it from?

    Thread Starter herojig

    (@herojig)

    HI james, this was resolved. It was not a plugin, it was a few borked pages as far as I could tell. I cloned the pages without the tags, and readded them and now all is well. Sheesh. Should I take that statement out of the wp-config, or is that goodness? thx!

    Moderator James Huff

    (@macmanx)

    Sure, you can take it out, it’s more of a compatibility “patch,” so if you don’t need it, there’s no reason to keep it. ??

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Can't add or delete tags anymore! How to troubleshoot?’ is closed to new replies.

Tags